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Customer Engagement and CRM Platforms - Cases Hospitality & leisure

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Customer Engagement and CRM Platforms

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Development of a Custom Travel CRM and Tour Management Application with Automation and Offline Capabilities

Travel

Unified CRM and tour management platform with automation, offline access, and real-time data synchronization

Ruby on Rails (Backend), React Native (Mobile), Golang (Microservices)...
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Development of Multi-Channel Customer Retention Platform for Hospitality & Leisure Client

Hospitality & leisure

Integrated customer engagement platform with multi-channel communication automation

Email Marketing Automation Platform, Web Push Notification Service, CRM Integration Layer...
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Development of a Multilingual Mobile App for Enhanced Hotel Guest Experience with Agile Delivery

Hospitality & leisure

Mobile platform for hotel guest service management with multilingual support and group coordination features

React Native, Flutter, Node.js...
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User-Centric CRM Enhancement for Appointment Booking Leadership

Business services

User-centric CRM platform with advanced analytics capabilities

Ruby on Rails, AngularJS, HTML/CSS
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AI-Powered Customer Behavior Tracking and Recommendation System for Luxury Hospitality

Hospitality & leisure

Integrated platform combining computer vision, behavioral analytics, and recommendation systems for real-time customer experience optimization

Python, TensorFlow/PyTorch, ReactJS...
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Global Multilingual Decoupled CMS Platform for Luxury Resort Chain

Hospitality & leisure

Unified CMS platform with decoupled architecture for global content delivery

Drupal 8 with Site Factory, AngularJS for frontend, AWS for global deployment...
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Development of a Cross-Platform Mobile Application for Virtual Concierge Services in Hospitality

Hospitality & leisure

A mobile application enabling guests to access concierge services, manage bookings, and communicate with property staff in real time.

React Native, Flutter, Firebase...
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AI-Powered Hotel Recommendation System Enhancement for Business Travel Platform

Hospitality & leisure

AI-enhanced hotel discovery engine with real-time personalization

Python, Google Cloud Function, Flask...
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Website Enhancement and SEO/PPC Optimization for Le Komora

Hospitality & leisure

The project requires enhancements to the website's SEO, content management, and analytics capabilities to improve search engine rankings, attract relevant traffic, and enhance user experience. Key functionalities include technical audits, content optimization, link building, blog management, and performance monitoring.

Google Analytics, Google Search Console, SEO tools (e.g., SEMrush, Ahrefs)...
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Develop and Enhance BuzzMe: Real-time Order Notification Web Application

Hospitality & leisure

The BuzzMe web application will provide real-time order notifications to customers, allowing them to track order status and view their order history. It will integrate with existing POS systems for seamless data flow.

Web application (React, Angular, or Vue.js), Push notification services (e.g., Firebase Cloud Messaging, Apple Push Notification Service), API integration (RESTful APIs)
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TravelShield Member Portal Enhancement & Expansion

Insurance

The portal should allow members to purchase TravelShield memberships, access emergency services (security, medical evacuation), manage their profile, view policy details, and submit claims. It should also provide administrators with tools to manage members and services.

.NET, Azure, React...
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Chicago Line Website Redesign & Ticketing Integration for Enhanced User Experience and Conversion

Hospitality & leisure

The website must provide a user-friendly interface for browsing tours, viewing images and videos, and purchasing tickets securely on all devices. It must also facilitate easy access to information about Chicago Line's services and offerings.

HTML5, CSS3, JavaScript...
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