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Customer Engagement and CRM Platforms - Cases Hospitality & leisure

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Customer Engagement and CRM Platforms

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Development of a Customer Engagement Platform for Travel Services

Hospitality & leisure

The platform should provide functionalities for customer relationship management (CRM), booking management, marketing automation, and reporting.

Cloud-based architecture (AWS/Azure/GCP), API-first design, CRM platform (Salesforce, Zoho)...
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Development of a Digital Concierge Platform for Amenity Management

Hospitality & leisure

The platform will provide a web-based interface for property managers and a mobile app for residents to manage amenities, book services, submit requests, and access relevant information. It will include features for permissions management, automated workflows, payment processing, and integration with external services.

Dart, Django, Django REST framework...
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Fitness Platform Enhancement & Scalability Project

Health & Fitness

The system should provide a comprehensive platform for fitness coaches to create, manage, and deliver training programs to their clients, while also enabling clients to track their progress and achieve their fitness goals. It should also provide a seamless API for mobile app integration.

Django, Python, Angular...
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Development of a Luxury Hotel Mystery Shopping and Insight Platform

Hospitality & leisure

The platform must support user management, hotel and reviewer profiles, survey creation and management, data collection, reporting, search functionality, and onboarding.

Ruby on Rails (Backend), React.js (Frontend)
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Develop a Customer Relationship Management (CRM) System for Travel Services

Hospitality & leisure

The CRM system should provide functionalities for managing customer profiles, tracking interactions, automating marketing campaigns, and reporting on key metrics. It will need to integrate with booking systems and email marketing platforms.

Salesforce, Microsoft Dynamics 365, Zoho CRM
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Develop a Customer Engagement Platform for Travel Services

Hospitality & leisure

The platform will provide a unified customer engagement experience, enabling personalized travel recommendations, streamlined booking processes, and efficient customer service.

Cloud-based architecture (AWS or Azure), Microservices architecture, API integrations...
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