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Customer Engagement and CRM Platforms - Cases Hospitality & leisure

Tags in this Industry

AI-Powered SolutionsAnalytics and Business IntelligenceBooking and Reservation PlatformsCustomer Engagement and CRM PlatformsEvent Management and TicketingFood and Beverage TechImmersive and Interactive ExperiencesInfrastructure Modernization and Platform DevelopmentOperational Automation and ManagementPayment and Financial TechProperty and Venue Management SystemsSocial and Community PlatformsSpecialized Niche PlatformsTravel Planning and DiscoveryWorkforce and HR Management
  1. Industries
  2. Hospitality & leisure
  3. Customer Engagement and CRM Platforms

Customer Engagement and CRM Platforms

Development of a Automated Customer Retention and Engagement Platform for Hospitality Chains

Hospitality & leisure

A comprehensive customer engagement system featuring contact database management, multi-channel subscription integration, trigger-based messaging, campaign automation, and analytics reporting.

Email marketing automation platform, Web push notification service, Multi-language support and localization tools...
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Development of an Automated Reward Program Management Platform with Seamless System Integration

Hospitality & leisure

Develop a comprehensive, web-based reward management platform enabling reward point tracking, redemption, customer referrals, and personalized reward offers via integrated APIs. The system should support large-scale data uploads and validation, user account management, and real-time interaction with other enterprise systems.

Cloud hosting platforms (e.g., virtual servers such as EC2 or equivalent), Relational database systems (e.g., PostgreSQL), Modern web framework suitable for scalable development (e.g., Laravel PHP or similar)
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Development of a Cross-Platform Hospitality Engagement and Contactless Service App

Hospitality & leisure

A comprehensive cross-platform mobile application with middleware infrastructure to support real-time guest interactions, reservations, contactless services, and systematic integration with hotel management and external systems.

Microservice architecture leveraging middleware to aggregate diverse functionalities., ASP.NET Core 3.x or higher for backend development, enabling scalable and cross-platform web services., ReactJS for delivering dynamic, responsive, and high-performance user interfaces....
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Development of a Loyalty and Cashback Mobile Application for Local Businesses

Hospitality & leisure

A comprehensive mobile application facilitating user registration, search functionalities, map integration, QR code generation and scanning, purchase analytics, and administrative controls for businesses, along with a virtual points reward system.

Kotlin for Android development, Swift for iOS development, React Native for cross-platform compatibility...
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Development of a Multilingual Group-Collaborative Hotel Guest Mobile App

Hospitality & leisure

The app must facilitate flexible group bookings with real-time synchronization, support multilingual content, streamline user registration, and provide various payment options. Additionally, it should incorporate dynamic scheduling and personalized service selection features.

React Native and Flutter for mobile app development, TypeScript for safety and maintainability, GraphQL and Node.js for backend APIs...
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Digital Experience Platform Development for Enhanced Customer Engagement and Global Innovation

Travel & Leisure

Design and implement a comprehensive digital platform that delivers personalized, high-quality user interactions. Incorporate modules for customer engagement, data analytics, service management, and multi-channel delivery to support global operations.

Microservices architecture, Cloud platform deployment (e.g., AWS, Azure, or GCP), Containerization with Docker and orchestration with Kubernetes...
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Development of a Customer Engagement and Travel Management Application for Tourism & Hospitality Sector

Travel & Transport

Development of integrated applications facilitating itinerary management, real-time updates, direct communication with travelers, and enhanced account management portals.

Mobile applications compatible with iOS and Android platforms, Secure cloud-based backend infrastructure, Real-time data synchronization technologies...
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Modern Digital Checkout and Engagement Platform for Visitor-Focused Attractions

Recreation

A comprehensive web platform integrating ticketing, membership sales, donation management, online food ordering, and camp program registration, with a focus on a intuitive user experience and secure payment processing.

Payment orchestration platform for flexible payment processing, API-driven architecture, Secure payment and data storage standards
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Development of a Custom WordPress Plugin for Dynamic Personalized Content Injection in Hospitality Websites

Hospitality & leisure

Develop a customizable WordPress plugin that dynamically injects personalized content into hotel website layouts, leveraging AI-driven user data, with visual UI controls for hoteliers to manage content placement and variations.

WordPress plugin architecture, Vanilla JavaScript for client-side data injection, HTML5 and CSS3 for templating and styling...
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Development of an Integrated Customer Engagement and Data Analytics Platform for Travel Services Industry

Travel

Design and build a comprehensive platform enabling centralized customer data management, multi-channel communication, and advanced analytics to support personalized service delivery.

Cloud-based infrastructure for scalability, Microservices architecture for modularity and flexibility, Big data tools for analytics and processing...
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Development of a Streamlined Customer Engagement Platform for Travel Industry Enhancing User Experience and Operational Efficiency

Travel

Design a comprehensive web and mobile platform that supports end-to-end booking management, customer interaction, and data analytics, with a focus on user-centric interfaces and reliable backend processing.

Cloud-native architecture leveraging microservices, RESTful API design for integrations, Real-time data synchronization using WebSocket or similar technologies...
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Development of an Advanced Customer Engagement Platform for Travel Services

Travel

The system must enable centralized management of customer data, facilitate real-time communication, support personalized service delivery through analytics, and provide an intuitive user interface for both staff and customers.

Cloud-based infrastructure for scalability, Microservices architecture for modular development, RESTful API design for integrations...
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