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Customer Engagement & CRM Platforms - Cases Business services

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Customer Engagement & CRM Platforms

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Modern CRM Solution Implementation for Engineering Consultancy

Environmental Services

Lightweight CRM with advanced data management, mobile accessibility, and automated workflows

Microsoft Power Platform, Power Apps, Power Automate...
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Development of a Robust Contact Form with Real-Time Validation and Notification System

Information technology

A responsive contact form with validation, error handling, and integrated notification system

React.js for frontend components, Node.js with Express for backend API, MongoDB for submission data storage...
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Proactive B2B Customer Experience Analysis Platform

Business services

Build a comprehensive web platform integrating advanced analytics with user-friendly interface

.NET, Angular
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Development of AI-Driven Virtual Advisor Platform for Enhanced Customer Service

Financial services

Development of a secure, scalable virtual banking platform with AI-powered advisory capabilities

Artificial Intelligence/Machine Learning frameworks, WebRTC for real-time communication, Cloud-native architecture (AWS/Azure)...
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Development of a Multi-Functional Partner Engagement Mobile Application

Construction

A mobile application integrating loyalty management, communication tools, and real-time information delivery

Mobile Development (iOS/Android), Web Development, Backend Development...
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Unified Client Gateway for Equipment Manufacturer

Manufacturing

Centralized platform for equipment data management, service tracking, and educational resources

AWS Cloud Hosting, REST API Integration, SharePoint Integration...
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Development of an MVP Portal for Partner-Driven Merchant Management in AI-Powered CRM Solution

Business services

Portal enabling secure partner access to merchant data management tools with intuitive interface and batch processing capabilities

React, Java
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Seamless Integration of Telephony Platform with CRM and Accounting Systems

Telecommunications

Create an integration platform to unify telephony, messaging, and business systems

PostgreSQL for data management, RabbitMQ for message queuing, Keycloak for authentication...
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Development of Cloud-Based Communication Platform with CRM Integration and Modernization of Technology Stack

Information technology

Unified communication platform with seamless CRM integration, modern UI/UX, and automated workflows for sales/recruitment teams

AWS, React, NodeJS...
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Development of Scalable Passenger Loyalty Platform with Multi-System Integration

Logistics

Unified loyalty management platform with omnichannel integration

Java/Spring/Hibernate, IBM WebSphere MQ, Oracle/MySQL/MS SQL...
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Development of a Mobile-First Customer Service Portal with Intelligent Form Automation

Energy & natural resources

Self-service portal with dynamic form logic and integrated case management

React + Redux for frontend, Java 11 with Spring Boot 2 for backend, PostgreSQL 11 database...
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Expansion of innogy Stoen Operator Connection Portal for Enhanced Customer Service Automation

Utilities

Self-service portal with intelligent form management and scheduling capabilities

Modern frontend frameworks, Cloud-based backend systems, UX optimization tools
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