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Customer Engagement & CRM Platforms - Cases Business services

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Customer Engagement & CRM Platforms

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Development of Smart SaaS Platform for Unified Customer Feedback Management

Business services

Unified customer interaction platform with AI-powered automation and analytics

SaaS Boilerplate, Miro (design), ChatGPT API
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Development of a Customized Zendesk-Based Support Portal with Enhanced Knowledge Base and Smart Search Capabilities

Information technology

Integrated support platform combining knowledge management, ticketing, and search optimization

Zendesk platform, Custom API integrations, Search optimization frameworks
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Development of a Scalable and Secure Customer Call Tracking Platform with Advanced Analytics and Integration Capabilities

Business services

A cloud-native call tracking platform with real-time analytics, automated call distribution, and secure data processing

Golang, PHP, NATS messaging...
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AI-Powered Cross-Industry Customer Support Chatbot Development

eCommerce

Enterprise-grade AI chatbot platform with industry-specific customization

Python 3, LangChain, FastAPI...
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Comprehensive UI/UX Overhaul for Enhanced User Engagement and Business Growth

Information technology

Development of a modern, responsive digital platform with intuitive navigation and user-centric design principles

React.js for front-end development, Node.js for backend services, Responsive CSS frameworks (e.g., Bootstrap)...
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Intelligent Automation for Customer Service Optimization

Manufacturing

Implement intelligent automation that integrates with existing workflows while reducing manual intervention

Intelligent Robotic Process Automation (iRPA), Generative AI (GenAI) for process optimization, Legacy system integration capabilities
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Development of a Generative AI-Powered Customer Service Bot with Multi-Platform Integration

eCommerce

A Generative AI bot capable of understanding and responding to customer inquiries using natural language processing and data extraction from multiple sources.

ASP.net MVC, Microsoft Azure, Next.js...
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AI-Powered Customer Churn Prediction and Retention System

Food & Beverage

Development of a machine learning-based churn prediction platform with real-time monitoring and actionable insights

Python, Power BI, AWS...
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Development of a 24/7 Self-Service Customer Portal for Leasing Management

Financial services

A comprehensive digital platform for end-to-end leasing service management

Cloud-native architecture (AWS/Azure), React or Angular for frontend, Node.js or Java for backend...
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Development of AI-Powered Personal Assistant with Omnichannel Integration

Information technology

AI-driven personal assistant with multi-modal interaction and automated task execution

Python, Node.js, React...
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Digital Behavior Change Platform Development

Health & Fitness

Web-based behavior change platform with structured progression mechanics

Web application framework, Responsive UI/UX design tools, Cloud hosting platform
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AI-Powered Review Management Platform Development

Business services

End-to-end AI automation for review lifecycle management

AI/ML frameworks (NLP, sentiment analysis), Web scraping APIs for review platforms, Real-time data processing systems...
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