Platform Modernization And Technical Services

The chatbot should be able to understand and respond to customer inquiries related to order status, product information, returns, shipping, and basic troubleshooting. It should also be able to escalate complex issues to human agents.

The platform should provide efficient management of technician visits, seamless communication between customers and technicians, and robust support for emergency interventions and fault repairs.

The platform should provide franchisees with tools to create, manage, and analyze digital marketing campaigns across various channels. It should include campaign template creation, content customization, budget management, audience targeting, automated scheduling, and performance reporting.

The system should allow users to provide their contact information and consent to receive personalized marketing materials. It must also facilitate the delivery of these materials based on predefined criteria and user preferences.

The system must automate the entire software delivery lifecycle, from code commit to production deployment, for voice and modem components.

The project aims to enhance the core ERP system functionalities by adding new features, improving existing ones, and ensuring a user-friendly experience for both teachers and learners.

The platform must support user authentication, product browsing, shopping cart management, order placement, payment processing, inventory management, and communication between buyers and sellers.

The platform should enable users to access and participate in courses, create and publish their own courses (both public and private), manage their learning progress, and monetize their content. Administrators need tools to manage courses, users, payments, and analytics.

The platform must provide real-time analytics for video conferences, including session details, participant information, error monitoring, and customizable charts/graphs. It needs robust user onboarding and a demo application for easy adoption.

The system should provide users with clear and customizable consent options for different categories of cookies (Necessary, Functional, Analytical, Performance, Advertisement). It should also manage user consent preferences and ensure data is handled in accordance with privacy regulations.

The system must perform OCR, data extraction, signature recognition, watermark detection, document summarization, and provide a user-friendly web interface.

The platform will provide content aggregation, processing, delivery, and analytics functionalities. It will include administrative interfaces for content management and system monitoring, and a user portal for personalized content consumption.