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B2B Marketplace Platform Enhancement and Modernization
  1. case
  2. B2B Marketplace Platform Enhancement and Modernization

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B2B Marketplace Platform Enhancement and Modernization

brainhub.eu
Business services
Manufacturing
Construction

Challenges with Existing Platform and Market Shift

HG Commerciale (cubotoo) needs to modernize its B2B marketplace platform to provide a seamless and intuitive user experience for building contractors and building materials manufacturers. The current platform lacks the user-friendliness expected in today's digital environment, hindering user adoption and potentially limiting growth in a market increasingly favoring online transactions over traditional face-to-face interactions. The complexity of the B2B sector requires a flexible and scalable solution to manage multivendor sales, diverse shipping logistics, and specific project requirements.

About the Client

A Swiss-based building materials trading company operating for 125 years, offering a B2B marketplace connecting manufacturers and construction companies.

Project Goals

  • Redesign the B2B marketplace platform to provide a modern, intuitive, and user-friendly experience for buyers, sellers, and administrators.
  • Increase user adoption and engagement with the platform.
  • Streamline the purchase management process for both buyers and sellers.
  • Improve order tracking and delivery coordination across multiple warehouses.
  • Facilitate price negotiation between buyers and sellers.
  • Enhance search and filtering capabilities to enable efficient product discovery.

Core Platform Functionality

  • User roles and permissions (buyers, sellers, administrators)
  • Product catalog management (addition, editing, deletion)
  • Advanced search and filtering (by price, manufacturer, properties, custom attributes)
  • Shopping cart and checkout process
  • Order management (tracking, status updates, history)
  • Inventory management (real-time stock levels)
  • Price negotiation and chat functionality
  • Project management (linking products to specific projects with different delivery locations and invoice addresses)
  • Live basket functionality for manufacturers to monitor order processing

Technology Stack

Frontend Framework (e.g., React, Angular, Vue.js)
Backend Framework (e.g., Node.js, Python/Django, Ruby on Rails)
Database (e.g., PostgreSQL, MySQL)
Cloud Platform (e.g., AWS, Azure, Google Cloud)

External System Integrations

  • Payment gateway integration (e.g., Stripe, PayPal)
  • Shipping provider integration (e.g., DHL, UPS, FedEx)
  • Accounting software integration (e.g., Xero, QuickBooks)

Non-Functional Requirements

  • Scalability to handle a growing number of users and products
  • High performance and responsiveness
  • Security to protect sensitive user and financial data
  • Accessibility compliance (WCAG guidelines)
  • Mobile responsiveness

Expected Business Impact

The modernized platform is expected to significantly improve cubotoo's competitiveness in the B2B marketplace, leading to increased sales, improved customer satisfaction, and enhanced operational efficiency. The intuitive UX will reduce the learning curve for new users, drive higher conversion rates, and foster stronger relationships between buyers and sellers. The platform's ability to streamline processes and facilitate communication will ultimately contribute to cubotoo's continued growth and success.

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