Development of a Scalable AI-Powered Customer Interaction Platform for Enhanced Insights and Personalization
The platform must enable seamless integration of customer interaction data from messaging apps, contact centers, and social media, providing tools for data organization, analysis, and insight generation through generative AI capabilities, with a focus on accuracy, usability, and rapid iteration.
Scalable microservices architecture, Cloud-native deployment frameworks, Containerization with Docker/Kubernetes...