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Development of a Influencer & UGC-Centric Partnership Management Dashboard for Enhanced Ecommerce Customer Acquisition
  1. case
  2. Development of a Influencer & UGC-Centric Partnership Management Dashboard for Enhanced Ecommerce Customer Acquisition

Development of a Influencer & UGC-Centric Partnership Management Dashboard for Enhanced Ecommerce Customer Acquisition

neoteric.eu
eCommerce
Information technology
Marketing & advertising

Identify Challenges in Managing Influencer & UGC Content for Ecommerce Growth

The client faces difficulty integrating influencer and user-generated content into the customer journey, hindering effective content utilization and detailed analytics. They require an intuitive platform to monitor partnership performance, visualize key metrics, and enhance customer acquisition through rich content experiences embedded within their ecommerce ecosystem.

About the Client

A mid-sized ecommerce platform focused on leveraging influencer content and user-generated content to drive customer engagement and sales, seeking a comprehensive partnership management solution.

Key Goals for Developing an Influencer & UGC Partnership Management System

  • Create a robust, high-performance internal analytics dashboard providing clear visibility into key ecommerce metrics such as Gross Merchandise Volume and impressions.
  • Enable seamless management and monitoring of influencer and UGC partnerships to optimize content deployment and effectiveness.
  • Design an engaging and user-friendly interface that aligns with modern ecommerce design trends and delivers an excellent user experience.
  • Develop a reliable, bug-free MVP that supports rapid iteration and market feedback, ultimately improving client’s market competitiveness and customer acquisition metrics.
  • Achieve a measurable increase in partnership engagement and content effectiveness, with targeted improvements in metrics similar to industry benchmarks.

Core Functional Specifications for Partnership Management Platform

  • A comprehensive, easy-to-navigate dashboard displaying crucial ecommerce metrics such as gross merchandise volume, content impressions, and engagement statistics.
  • Real-time data updating and visualization for quick decision-making.
  • Content integration capability that links influencer posts and UGC directly to product pages and curated shopping experiences.
  • A campaign management module for tracking influencer collaborations and UGC performance.
  • Customizable UI components aligned with the client’s vibrant brand identity, ensuring aesthetic consistency and increased user engagement.
  • Error-free, high-performance frontend implementation optimized for responsiveness across devices.

Preferred Technologies and Architectural Approach for Platform Development

React
React Native
Figma

External Systems and Data Integrations Needed

  • Social media analytics platforms for capturing influencer and UGC content performance data
  • Ecommerce transaction and product catalog systems for seamless content-to-purchase linking
  • User authentication and authorization systems for secure access in multi-stakeholder environments

Performance, Security, and Reliability Specifications

  • Application must be developed to ensure a bug-free MVP with high stability and performance.
  • Dashboard should load critical metrics instantly with minimal lag, supporting high user concurrency.
  • Design must ensure an engaging, playful user experience in line with latest ecommerce trends.
  • Platform should be scalable to support future growth, with secure data handling and compliance with relevant data protection standards.

Anticipated Business Outcomes and Performance Improvements

The new partnership management platform aims to significantly enhance content-driven customer acquisition efforts, increasing engagement metrics, and providing detailed analytics for optimally leveraging influencer and UGC strategies. Expected benefits include improved campaign performance visibility, faster decision-making, and a measurable increase in conversion rates, similar to industry improvements, potentially leading to accelerated growth and competitive advantage.

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