Development of a High-Performance Rail Link Search and Ticketing Platform

The client faces challenges with providing a seamless, fast, and user-friendly online platform for searching rail links with transfers, managing multiple payment options, and handling high volumes of concurrent searches. The existing manual or legacy systems result in delays, limited accessibility, and poor customer engagement, impacting sales and operational efficiency.

A large transportation company providing rail services with a need for an efficient online ticketing system for travelers seeking rail connections and transfers.

• Create a fast, reliable, and real-time search engine capable of handling up to 400 simultaneous queries per second.
• Develop an intuitive user interface optimized for both desktop and mobile devices to facilitate quick ticket searches and purchases.
• Implement user account management features for ticket access, cancellations, and management.
• Support multiple payment methods to enhance purchase convenience.
• Utilize scalable microservices architecture to ensure system efficiency and expandability.
• Deploy a Progressive Web Application (PWA) platform available via app stores to increase accessibility and engagement.
• Ensure system compliance with high-performance, security, and responsiveness standards.

• Robust search module for rail links including transfers, with real-time responsiveness.
• Intuitive registration and login interfaces supporting multiple authentication methods.
• Flexible ticket options including single and period tickets, discounts, and special offers.
• Multiple secure payment options including integrated payment gateways (e.g., PayU, Visa Checkout, Pzelewy24, BLIK).
• User account dashboard for ticket management, cancellations, and viewing journey history.
• Admin panel for managing sales, updating offers, and monitoring key metrics.
• Responsive design to ensure functionality across desktops, tablets, and smartphones.
• Progressive Web Application deployment for wide accessibility.

• Payment gateways (e.g., PayU, Visa Checkout, Pzelewy24, BLIK)
• User authentication services supporting multiple login options
• Ticket validation and management systems
• Third-party travel data sources for real-time schedule updates

• High availability and uptime, supporting up to 400 concurrent searches per second
• Fast response times to ensure minimal delay for users
• Responsive, mobile-friendly interfaces
• Secure handling of user data and payment information
• Scalable microservices configuration for seamless growth
• Regular system testing, including for special event loads

The new system aims to significantly enhance customer experience by providing a fast, reliable, and user-friendly platform. It is expected to accommodate up to 400 concurrent searches per second, support millions of users, shorten ticket purchase times, and increase overall sales. The scalable architecture and broad device accessibility are designed to improve operational efficiency, reduce manual workload, and bolster user engagement, leading to higher revenue and customer satisfaction.