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Customer Engagement, Loyalty & CRM Platforms - Cases Retail

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Customer Engagement, Loyalty & CRM Platforms

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Development of a Customer Loyalty Rewards Platform with Mobile and Web Applications

Media

A cross-platform rewards system enabling users to earn cash by scanning newspaper codes, track progress, and redeem rewards seamlessly.

iOS and Android mobile app development frameworks, Optical Character Recognition (OCR) technology, Responsive web application with CMS...
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Digital Coupon Management System for Scalable Discount Network

Retail

Integrated web and mobile platform for secure discount management

AWS Lambda (serverless architecture), Amazon CloudWatch (monitoring), Amazon Cognito (identity management)...
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Development of a Consumer-Powered Product Display Verification Platform for FMCG and Retail Sectors

Retail

Mobile application for consumer inspectors with task management, evidence submission, and reward tracking capabilities

React Native for cross-platform mobile development, AWS cloud infrastructure with Kubernetes orchestration, Node.js backend with GraphQL API...
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Development of a Scalable Loyalty and Cashback Mobile Application for Local Businesses

Hospitality & leisure

Mobile application with loyalty tracking, transaction analytics, and merchant management capabilities

Kotlin, Swift, React Native
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Digital Transformation and Customer Engagement Platform for International Retail Group

Retail

Unified platform for asset management, customer engagement, and seamless integrations

.NET Framework 3.5, ReactJS, MS SQL Server...
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Scalable Customer Support Transformation for Furniture Retailer

Retail

AI-powered omnichannel support platform with workforce scalability

CRM integration (Salesforce/Zendesk), AI-powered chatbots, Cloud-based call center software...
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Development of Conversational Commerce Platform for Influencer-Driven Retail Sales

Retail

Platform enabling product tagging in social content with chatbot-guided purchases

Django (backend), React + Redux (frontend), Elasticsearch (product search)...
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Development of a Retail Vendor Management Platform with Peer Review and Automated Vendor Selection System

Retail

Build comprehensive vendor management platform with multi-role access and data-driven recommendations

MUI (Material UI), Geniusee backend framework
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AI-Powered Customer Engagement Platform for Leading Retail Brand

Retail

Integrated AI platform combining conversational interfaces with advanced analytics

Langchain, OpenAI LLM, Chart.js...
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Development of Internal Mobile Application for Retail Partner

Retail

The application will provide information about Share's mission, products, and the 1+1 donation initiative to dm sales assistants and customers.

Android App Development, QR Scanning, Data Tracking...
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Enhanced Receivable Management and Automated Workflow Integration for a Large Retailer

Retail

The system needs to automate the entire InvoicetoCash (I2C) process, including invoice distribution, debt collection, receivable management, and reporting. It should support multiple distribution channels and provide customizable workflows.

Azure (for hosting and scalability), API-first architecture for integration with existing systems, Secure data storage and encryption...
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In-Store Customer Engagement and Marketing Platform

Retail

The system should provide an interactive in-store experience for customers, enabling them to browse products, check availability, and provide their information for personalized marketing.

Web application development (React, Angular, or Vue.js), Backend development (Node.js, Python/Django, or Java/Spring), Database (PostgreSQL or MySQL)...
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