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Digital Coupon Management System for Scalable Discount Network
  1. case
  2. Digital Coupon Management System for Scalable Discount Network

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Digital Coupon Management System for Scalable Discount Network

altoroslabs.com
Retail
Consumer products & services

Challenges in Manual Coupon Management and Pandemic Compliance

Legacy paper-based voucher system required physical interaction, manual processing, and plastic card verification. Inefficient operations scaled poorly during pandemic restrictions requiring contactless solutions. GDPR compliance and data security for European users were critical unmet needs.

About the Client

Established in 2004, operates one of Norway's largest discount networks with 2,000+ partner locations offering nationwide discounts

Digital Transformation Goals

  • Automate voucher generation and redemption processes
  • Ensure GDPR compliance and enterprise-grade security
  • Achieve 99.99% system availability with elastic scalability
  • Reduce server response time to sub-10 millisecond thresholds
  • Enable contactless discount distribution during pandemic restrictions

Core System Capabilities

  • Automated voucher generation with expiration tracking
  • Location-based partner store finder
  • Multi-factor user authentication (social login integration)
  • Admin dashboard with sales analytics
  • REST API for cross-platform synchronization

Technology Stack Requirements

AWS Lambda (serverless architecture)
Amazon CloudWatch (monitoring)
Amazon Cognito (identity management)
AdminJS (admin interface)
Materialized view pattern (database optimization)

Third-party System Integrations

  • Facebook Login
  • Apple ID Authentication
  • Google Sign-In
  • Payment gateway integration

Operational Requirements

  • GDPR-compliant data encryption at rest/in transit
  • Horizontal scaling for 10x user growth capacity
  • 99.99% uptime SLA with multi-AZ deployment
  • 2ms average API response time under load
  • Role-based access control (RBAC) implementation

Business Transformation Outcomes

Streamlined operations through automated voucher management, achieved 2ms server response times enabling real-time discount validation, maintained GDPR compliance with secure authentication systems, and established scalable infrastructure to support 2,000+ partner locations while enabling pandemic-safe digital operations.

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