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Customer Engagement and CRM Platforms - Cases Hospitality & leisure

Tags in this Industry

AI-Powered SolutionsAnalytics and Business IntelligenceBooking and Reservation PlatformsCustomer Engagement and CRM PlatformsEvent Management and TicketingFood and Beverage TechImmersive and Interactive ExperiencesInfrastructure Modernization and Platform DevelopmentOperational Automation and ManagementPayment and Financial TechProperty and Venue Management SystemsSocial and Community PlatformsSpecialized Niche PlatformsTravel Planning and DiscoveryWorkforce and HR Management
  1. Industries
  3. Hospitality & leisure
  5. Customer Engagement and CRM Platforms

Customer Engagement and CRM Platforms

Development of a Customer Engagement and Analytics Platform for Travel Industry Service Provider

Travel

A comprehensive digital platform providing data aggregation, real-time analytics, customer segmentation, and personalized marketing features to improve customer engagement and operational efficiency.

Cloud-based infrastructure for scalability and flexibility, Big data processing frameworks for real-time analytics, Microservices architecture for modular development...
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Development of a Virtual Concierge Mobile Application for Hospitality Industry

Hospitality

The app must facilitate guest requests for services, provide curated local information, support direct communication with service staff, and manage real-time notifications to enhance guest experience.

Cross-platform development using frameworks like React Native or Flutter, Mobile backend as a service (MBaaS) or cloud-based hosting for scalability, Secure authentication protocols (OAuth 2.0, JWT)
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Development of Location-Triggered Mobile Application for Exclusive Offer Access

Hospitality & leisure

Design and develop a mobile application that registers user location to trigger personalized offers, supports membership management, and ensures secure, smooth interactions for exclusive users.

Mobile development frameworks supporting precise geolocation (e.g., native iOS/Android or cross-platform frameworks)., Location services APIs for accurate geofencing., Secure cloud backend infrastructure for data storage and processing.
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Development of a Scalable Client Engagement Platform with Advanced Analytics Dashboard

Travel

Design and implement a centralized platform that aggregates customer data, tracks engagement metrics, manages booking workflows, and provides actionable insights through interactive dashboards.

Cloud-based infrastructure for scalability and availability., Modern web framework supporting responsive UI and interactive dashboards., Data analytics tools capable of handling large datasets with real-time processing....
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Development of an Advanced Client Engagement and Analytics Platform for the Travel Service Industry

Travel & Hospitality

The platform must enable real-time data collection from multiple touchpoints, offer advanced analytics dashboards, and deliver personalized travel recommendations.

Cloud-based infrastructure (e.g., AWS, Azure) for scalability and reliability, Modern web development frameworks (e.g., React, Angular) for front-end development, Backend APIs built with Node.js or equivalent for performance and scalability...
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Enhanced Digital Visibility and Engagement Platform for Hospitality Business

Hospitality & leisure

Development of a comprehensive digital marketing platform incorporating technical SEO audits, ongoing ranking monitoring, on-page optimization, content marketing via a blog, and systematic link-building strategies to enhance online presence and user engagement.

Web analytics and SEO auditing tools, Structured data schema implementation techniques, Content management systems for blog and content development...
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Development of a Digital Customer Engagement and Analytics Platform for Travel and Hospitality Agencies

Travel & Hospitality

A comprehensive system enabling centralized customer data management, real-time analytics, personalized communication, and multi-channel engagement for travel and hospitality services.

Cloud-based architecture for scalability (e.g., AWS, Azure), Modern front-end frameworks (e.g., React, Angular), Backend APIs built with Node.js or equivalent...
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Development of an Interactive Smart TV Application for Hospitality Guest Engagement

Hospitality & leisure

An interactive application that displays multi-purpose content, supports remote control navigation, and includes error handling and monitoring functionalities.

VueJS framework for front-end development, Hosting on a cloud platform such as Netlify or equivalent, TV-specific SDKs and APIs, specifically for webOS v5.0...
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Development of a Centralized Customer Engagement Platform for Hospitality Industry

Hospitality & leisure

Development of a centralized digital platform that consolidates guest data, supports real-time analytics, and enables personalized communication and service delivery.

Cloud-based infrastructure for scalability and remote access, Modern web application frameworks (e.g., React, Angular), Backend services leveraging Node.js or comparable platforms...
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