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Sales, Marketing & Customer Management (CRM) - Cases Business services

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Sales, Marketing & Customer Management (CRM)

Development of a Modular Business Customer Engagement and Analytics Platform

Business services

Design and develop a scalable web and mobile application that enables corporate clients to manage fitness programs, monitor employee engagement, and access analytics dashboards. Incorporate features that support user segmentation, feature management, user onboarding, and secure authentication.

Backend: ASP .Net 7, Frontend: Angular, Database: AzureSQL or PostgreSQL...
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Development of a Unified Customer Flow Management System for Business Growth Optimization

Business services

Development of a comprehensive platform that consolidates customer interaction management, workflow automation, and organizational task oversight into a single, robust application.

Web-based application architecture with cloud deployment capabilities, Responsive UI/UX design for accessibility across devices, Modular microservices architecture to enable scalability and maintenance...
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Development of a User-Friendly Client Engagement and Messaging Platform with Real-Time Interaction Capabilities

Business services

Develop a web-based communication interface with automated response capabilities, inquiry tracking, and analytics to enhance client interaction efficiency.

No-code platforms for rapid deployment and easy maintenance, Cloud hosting solutions to ensure scalability and high availability, Responsive web design technologies for cross-device compatibility...
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Automated Customer Email Response System Using AI and LLMs for IT Services Companies

Business services

Development of an integrated system that automatically recognizes product-related inquiries from incoming emails, retrieves relevant product data in real-time, and generates well-structured, accurate email responses using large language models. The system must connect with existing email inboxes and product catalog databases, and produce responses following predefined templates and sales guidelines.

Large Language Models (LLMs) for natural language understanding and content generation, Retrieval Augmented Generation (RAG) frameworks to enhance data access and response precision, Transformer-based neural network architectures for advanced NLP tasks...
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Next-Generation Speech Analytics Platform for Call Center Optimization

Business services

Development of an AI-enabled speech analytics platform capable of transcribing, analyzing, and visualizing contact center interactions to support data-driven decision making.

Cloud-based serverless architecture leveraging platforms such as Azure Functions (or equivalent) for scalability, Deep learning models for speech-to-text transcription and natural language processing, Use of large language models (LLMs) and non-LLM AI models for sentiment and topic analysis...
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Development of a Custom Contact and Inquiry Management System with Automated User Feedback

Business services

Design and implement a web-based contact form platform with automated confirmation workflows, inquiry tracking, and data management functionalities to streamline customer communication.

Frontend: React or Vue.js for responsive form UI, Backend: Node.js with Express or similar framework for API handling, Database: SQL or NoSQL database for inquiry data storage...
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Development of an Interactive Call Guide Builder and CRM-Integrated Contact Engagement Platform

Business services

Build an interactive, web-based platform enabling sales teams to easily create, edit, and deploy call guides, with integration to existing CRM and marketing tools, utilizing modern UI features like drag & drop.

HTML5 with drag & drop features for intuitive UI creation., Single Page Application architecture using frameworks such as React, Angular, or Vue.js., Responsive design principles to ensure accessibility across devices.
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Development of a User-Centric CRM Platform for Qualified Appointment Booking and Business Communication

Business services

Design and implement a customizable CRM platform focused on user behavior tracking, appointment management, and streamlined communication workflows.

Angular (for frontend development), HTML/CSS (for responsive layout and styling), Python (for backend logic and data processing)...
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