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Sales, Marketing & Customer Management (CRM) - Cases Business services

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  3. Sales, Marketing & Customer Management (CRM)

Sales, Marketing & Customer Management (CRM)

Development of a User-Friendly Contact & Inquiry Platform with Automated Response Management

Business services

A web-based platform enabling clients to submit inquiries through a simple form, with automated confirmation messages, real-time status updates, and options for direct communication. The system will include an internal dashboard for managing messages, automating responses, and tracking inquiry statuses.

Web technologies supporting responsive design (e.g., HTML5, CSS3, JavaScript frameworks)., Backend API development with scalable server-side frameworks., Use of a no-code or low-code platform for rapid deployment and ease of maintenance.
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AI-Driven Customer Feedback Management System for Large Enterprises

Business services

A comprehensive platform that consolidates all customer communication channels, automates data categorization and analysis, and provides strategic insights through dashboards and reports.

SaaS boilerplate architecture for onboarding, login, verification, and subscriptions., AI API integration for sentiment analysis, voice transcription, and request resolution (e.g., ChatGPT API)., Flexible backend, frontend, and infrastructure technologies to be determined in subsequent phases.
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Development of an Automated Customer Inquiry Response System for Service-Based Businesses

Business services

Development of a responsive, no-code compatible messaging system that supports instant inquiry acknowledgment, automated initial responses, and seamless escalation or escalation to human agents if needed.

No-code platform for rapid development and easy maintenance, Real-time messaging protocols (e.g., WebSocket), Cloud hosting for scalability and availability...
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Development of a Data-Driven Prospecting and Sales Enablement Platform

Business services

A comprehensive data search and management system built on advanced search engine technology, supporting detailed filtering, real-time results, saved searches, alerts, campaign tools, and opportunity management.

Elasticsearch for search and analytics, .NET framework for backend development, React for frontend development...
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Enhanced B2B Sales Automation Platform for Multi-Industry Client Management

Business services

A comprehensive web application supporting project overview, task management, integrated communication, and financial tracking to optimize the sales deal lifecycle across multiple industries.

Responsive web development using modern front-end frameworks (e.g., React, Vue.js), Component-based UI library for consistent design and rapid deployment, Backend architecture supporting scalable APIs (e.g., Node.js, Python Django)...
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Development of an Advanced Customer Experience Feedback and Benchmarking System

Business services

The system must provide tools for manual and automated distribution of customer surveys, integrate contact data uploads, and generate real-time customer experience metrics, with customizable survey scheduling and response tracking.

Cloud-based infrastructure for scalability and reliability, Web and mobile-compatible user interfaces, Automated email and SMS communication platforms...
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Development of an Automated Customer Engagement Platform with Quick Response Features

Business services

Develop a user-friendly platform allowing customers to submit inquiries and receive timely responses through automated messaging, with real-time status updates and support for high-volume message handling.

Web-based platform with responsive design, Automated messaging system integration, No-code or low-code toolsets for rapid deployment and updates...
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Development of a User-Friendly Inquiry & Contact Platform with Automated Response Management

Business services

A web-based inquiry platform that allows users to submit messages, receive automated responses, and allows support staff to manage and track conversations seamlessly.

Modern web frameworks (e.g., React, Angular), Serverless backend or microservices architecture, Cloud hosting platforms (e.g., AWS, Azure)
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Development of a Rapid Response Contact Platform with Automated Messaging

Business services

A responsive web-based platform enabling clients to easily submit contact requests and receive automatic acknowledgments, with backend support for managing messages and inquiries.

No-code or low-code development platforms for rapid deployment, Modern web frameworks supporting responsive design, Reliable messaging and notification APIs
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Development of an Automated Client Engagement and Messaging Platform

Business services

Develop an integrated communication platform that facilitates automated and manual client messaging, with real-time status updates and user-friendly interface for both clients and support agents.

No-code/low-code platforms, Cloud hosting solutions, Real-time messaging APIs
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Development of a Real-Time Client Interaction and Inquiry Management System

Business services

A comprehensive system enabling clients to submit project inquiries through an accessible portal, with automated acknowledgment, and internal features to efficiently manage, track, and respond to messages.

No-code or low-code development platforms for rapid deployment, Responsive web technologies (HTML5, CSS3, JavaScript frameworks), Cloud-based infrastructure for scalability and reliability
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Development of a Rapid Response Inquiry Platform for Service Engagement

Business services

Design and develop a user-friendly inquiry submission interface integrated with an automated response mechanism and a dashboard for managing incoming messages.

Web-based platform using modern frontend frameworks (e.g., React, Vue.js)., Backend API services built with Node.js or Python Flask/Django., Automated messaging system leveraging email or chat API integrations.
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