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Development of a Modular Business Customer Engagement and Analytics Platform
  1. case
  2. Development of a Modular Business Customer Engagement and Analytics Platform

Development of a Modular Business Customer Engagement and Analytics Platform

herodot.com
Business services
Fitness
Technology

Identify Challenges in Building a Scalable B2B Fitness Engagement App

The client faced difficulties in translating their innovative fitness app concept into clear technical requirements, refining their business model, and positioning themselves competitively. They lacked a comprehensive technical and strategic framework to attract investment and execute development effectively, especially after shifting focus from B2C to B2B market segments.

About the Client

A startup specializing in digital solutions for corporate fitness management and engagement, with a focus on B2B client services and investor readiness.

Establish Clear Business Models and Technical Foundations for Market-Ready Fitness Platform

  • Develop a viable business model with well-defined customer segments, value propositions, and revenue streams for a B2B fitness engagement platform.
  • Translate strategic business goals into detailed technical solutions and application architecture.
  • Conduct comprehensive competitive analyses to identify unique market positioning and differentiators.
  • Create detailed documentation and investor materials, including an investment memo to facilitate funding rounds.
  • Align brand identity with a corporate-focused aesthetic to appeal to business clients and investors.
  • Generate actionable roadmaps with cost estimates and implementation timelines to guide development.

Core Functional Requirements for a B2B Fitness Engagement Platform

  • User segmentation modules for different corporate client roles and employee profiles
  • A comprehensive feature backlog allowing customization of engagement tools, including fitness tracking, motivation modules, and reporting
  • An intuitive app flow supporting seamless onboarding, function navigation, and reporting dashboards
  • Secure user authentication and authorization mechanisms suitable for enterprise use
  • An administration panel for corporate clients to manage programs, track participation, and analyze engagement metrics
  • Integration with third-party health and fitness data APIs as needed
  • Visualization tools for performance analytics and real-time insights
  • Administrative tools for managing client accounts, subscription plans, and payment processing

Recommended Technology Stack and Architectural Patterns

Backend: ASP .Net 7
Frontend: Angular
Database: AzureSQL or PostgreSQL
Mobile Development: Flutter
Architecture: Modular, scalable microservices architecture with cloud deployment

External and Internal System Integrations Needed

  • Authentication systems (e.g., OAuth, enterprise SSO)
  • Payment gateways for subscription management
  • Third-party fitness and health data APIs
  • Analytics and reporting tools
  • Customer Relationship Management (CRM) systems

Performance, Security, and Scalability Expectations

  • Scalable to support increasing user base with minimal latency
  • High security standards, including data encryption and secure authentication
  • Reliable system uptime with 99.9% availability
  • Compliance with relevant data protection regulations
  • Responsive UI/UX optimized for various devices

Projected Business and Market Benefits of the Fitness Platform

By implementing this platform, the client aims to attract investor funding through comprehensive documentation and a compelling value proposition. The project is expected to enable rapid deployment of a customizable B2B fitness management system, improve client engagement metrics, and position the company as a competitive player in the corporate wellness market, ultimately increasing revenue streams and market share.

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