Platform Modernization And Technical Services

The platform must provide a unified system of record for all operational data, including project information, customer details, and field data. It will offer scheduling tools, mobile access for field workers, and standardized integrations with other systems.

The application should allow users to access augmented reality experiences triggered by location at key historical landmarks, providing contextual information, animations, and interactive elements. It must also allow for offline access to basic information.

The online customer service platform should provide comprehensive self-service capabilities for customers, including account management, support ticket submission, knowledge base access, and live chat support.

The system should provide end-to-end automation of core business processes, including data capture, processing, storage, and reporting. It should offer web and mobile interfaces for user accessibility.

The platform must function as a multifunctional B2B store with features for sub-account management, role-based access, customized pricing, and personalized offers.

The platform needs to support the entire lifecycle of PV system design, sales, installation, and monitoring. It should include features for project setup, user management, financial quoting, external system integration, and data analysis.

The system must facilitate document creation, processing, receiving, transferring, saving, and archiving. It needs to include task management, access control, verification processes, correspondence management, and robust search capabilities.