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Personalized Marketing Automation Platform Development
  1. case
  2. Personalized Marketing Automation Platform Development

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Personalized Marketing Automation Platform Development

innowise.com
Information technology
Advertising & marketing
Business services
Education
Financial services
Retail
Telecommunications

Challenge: Lead Generation and Customer Engagement

Innowise needs a robust system to capture leads through website forms, manage user data securely, and deliver personalized marketing materials based on user preferences and consent. The current process appears manual and lacks automation, potentially limiting lead conversion rates and customer engagement.

About the Client

Innowise is an international full-cycle software development company providing software solutions for other professionals worldwide. They are focused on developing and delivering custom software.

Project Goals

  • Automate lead capture and management through website forms.
  • Enable personalized marketing material delivery based on user consent and preferences.
  • Improve lead conversion rates through targeted communication.
  • Ensure compliance with data privacy regulations (e.g., GDPR).
  • Enhance customer engagement through relevant and timely communication.

Functional Requirements

  • Website form integration with data capture.
  • User data storage and management with consent tracking.
  • User segmentation based on provided information and preferences.
  • Automated email marketing campaigns.
  • Personalized content delivery.
  • Reporting and analytics on campaign performance.
  • Consent management features.

Preferred Technologies

Cloud-based platform (e.g., AWS, Azure, GCP)
API integration capabilities
CRM integration
Email marketing service integration

Required Integrations

  • CRM systems (e.g., Salesforce, HubSpot)
  • Email marketing platforms (e.g., Mailchimp, SendGrid)
  • Website platforms (e.g., WordPress, Drupal)

Key Non-Functional Requirements

  • Scalability to handle a growing number of users and leads.
  • High availability and reliability.
  • Data security and privacy compliance.
  • Performance and fast delivery of marketing materials.
  • Easy to use administrative interface.

Expected Business Impact

The implementation of this system is expected to significantly improve lead generation, increase customer engagement, and enhance overall marketing ROI. Automation will reduce manual effort, improve efficiency, and allow Innowise to focus on its core business – developing software solutions. Improved personalization will lead to higher conversion rates and stronger customer relationships.

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