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Development of Personalized Marketing Email Campaign Platform
  1. case
  2. Development of Personalized Marketing Email Campaign Platform

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Development of Personalized Marketing Email Campaign Platform

innowise.com
Information technology
Advertising & marketing
Software development

Current Lead Capture and Marketing Automation Limitations

Existing contact collection and marketing material distribution process lacks automation, personalized content delivery capabilities, and integrated analytics to measure campaign effectiveness.

About the Client

International full-cycle software development company with 2000+ IT professionals specializing in creating customized software solutions for global clients

Key Project Goals

  • Implement automated lead capture and management system
  • Develop personalized marketing material delivery capabilities
  • Create centralized platform for email campaign management
  • Ensure GDPR/CCPA compliance for data processing
  • Establish performance tracking and analytics dashboard

Core System Requirements

  • Multi-channel contact form integration
  • Consent management system with audit trail
  • Email template builder with personalization tags
  • Campaign scheduling and automation workflows
  • Real-time analytics dashboard with conversion tracking

Technology Stack Preferences

React.js for frontend
Node.js with Express for backend
MongoDB for document storage
AWS cloud infrastructure
SendGrid API for email delivery

System Integration Requirements

  • CRM system integration (Salesforce/HubSpot)
  • Payment gateway for premium content access
  • Google Analytics 4 integration
  • Single Sign-On (SSO) capabilities

Non-Functional Requirements

  • 99.9% system availability SLA
  • End-to-end encryption for data protection
  • Horizontal scalability for campaign spikes
  • Response time under 2 seconds for 95% requests
  • WCAG 2.1 accessibility compliance

Expected Business Impact

Projected 40% increase in lead conversion rates through personalized content delivery, 60% reduction in manual marketing operations, and improved compliance posture with automated data processing audits. Platform scalability will support 10x growth in marketing campaigns while maintaining performance standards.

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Personalized Marketing Campaign and Contact Management System