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Development of Marketing Automation and Client Engagement Platform
  1. case
  2. Development of Marketing Automation and Client Engagement Platform

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Development of Marketing Automation and Client Engagement Platform

innowise.com
Information technology
Business services
Advertising & marketing

Challenges in Client Acquisition and Marketing Efficiency

Current manual processes for collecting client contacts and distributing marketing materials lead to delays, potential data privacy compliance risks, and limited personalization capabilities. The need for automated workflows to improve lead conversion rates and ensure GDPR compliance.

About the Client

International full-cycle software development company with 2000+ IT professionals serving global clients

Goals for Marketing Automation Platform

  • Automate client contact collection and follow-up processes
  • Implement secure data handling compliant with GDPR regulations
  • Enable personalized marketing material delivery based on user behavior
  • Improve lead conversion rates through targeted engagement

Core System Functionalities

  • Interactive contact form with real-time validation
  • Data privacy compliance management dashboard
  • Personalized email workflow engine
  • Analytics and reporting for campaign performance

Technology Stack Requirements

React.js
Node.js
MongoDB
AWS

System Integration Needs

  • Email delivery services (SendGrid)
  • CRM system (Salesforce)
  • Analytics tools (Google Analytics)

Performance and Security Requirements

  • GDPR-compliant data encryption
  • 99.9% system uptime SLA
  • Scalable cloud infrastructure

Expected Business Impact

Projected 40% reduction in lead response time, 25% increase in marketing campaign conversion rates, and 60% decrease in manual data handling tasks. Enhanced client trust through improved data security compliance and personalized engagement.

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