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Development of an Enterprise-Grade Workspace Booking System

innowise.com

Business services

Information technology

Real estate

Challenges in Workspace Resource Management

Inefficient allocation and tracking of workspace resources leading to frequent overbooking, underutilization of facilities, and poor user experience. Lack of centralized digital tools for real-time availability checks and integration with enterprise calendar systems.

About the Client

A multinational enterprise specializing in office space optimization and digital workplace solutions for corporate clients.

Objectives for Workspace Booking System Development

Create a scalable digital platform for seamless workspace reservations
Implement real-time tracking of desk and room availability
Integrate with existing enterprise calendar and authentication systems
Improve workspace utilization efficiency by 40% within the first year

Core System Functionalities

Role-based user authentication (employees, admins, guests)
Interactive floor plan visualization with drag-and-drop booking
Real-time availability updates with conflict resolution
Calendar synchronization (Google Workspace, Microsoft 365)
Mobile-responsive interface with push notifications
Usage analytics dashboard for facility optimization

Technology Stack Preferences

React.js

Node.js

MongoDB

AWS Lambda

GraphQL

System Integration Requirements

Google Calendar API
Microsoft Graph API
Okta/SAML-based SSO
Slack notifications integration
Azure Active Directory Sync

Critical Non-Functional Requirements

99.99% uptime SLA with multi-region failover
GDPR-compliant data encryption at rest/in transit
Support for 10,000+ concurrent users
Sub-200ms response time for booking operations
WCAG 2.1 accessibility compliance

Anticipated Business Impact

Expected to reduce booking conflicts by 75% and administrative overhead by 60% through automated resource allocation. The system should enable 30% faster onboarding of new workspace configurations while maintaining 100% data integrity during enterprise-scale deployments.