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Business Operations And Support Systems - Cases Telecommunications

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AIPowered Telecom InnovationsBilling Payment And Revenue ManagementBusiness Operations And Support SystemsContent Delivery Streaming And OTT Platforms For TelcosCustomer Management Sales And Marketing SolutionsCustomer SelfService And Account ManagementCybersecurity And Threat Management Solutions Telco FocusIoT Device And Asset Management PlatformsNetwork Infrastructure Management And OptimizationPlatform Modernization Infrastructure And DevOpsSpecialized Telecom Services And Development ToolsTelecom Data Analytics And Business IntelligenceUnified Communications And Collaboration UCC Platforms
  1. Industries
  3. Telecommunications
  5. Business Operations And Support Systems

Business Operations And Support Systems

Development of a Custom Telecommunication Platform with Integrated CRM and Mobile Applications

Telecommunications

A multifunctional system enabling virtual number management, customer interaction tracking, and integration with external platforms through APIs. It should also provide native mobile applications for on-the-go access.

RESTful API architecture for external integrations, Native development for iOS and Android platforms, Backend development using scalable server-side technologies...
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Development of a Dynamic Contract Management System for Telecommunications Providers

Telecommunications

A comprehensive system to facilitate dynamic, multi-level workflows for contract creation, approval, and management, supporting compliance, customization, and digital signatures.

Web-based application built on modern JavaScript frameworks, e.g., Angular for frontend., Backend logic supported by a robust server framework (e.g., Node.js, .NET, or Java)., Cloud deployment options for scalability and flexibility....
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Enterprise Process Automation and Customer Experience Optimization System

Telecommunications

Development of a centralized system capable of automating and managing complex customer service workflows, offering real-time data access, and supporting agent productivity enhancements.

Microservices architecture for scalable system components, Java and Spring Boot for backend services, React and Redux for frontend interfaces...
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Mobile-Enabled Project Management Portal for Field Operations Optimization

Telecommunications

Design a comprehensive system that supports mobile access for technicians, automates workflows, provides real-time project updates, and offers custom reporting and search functionalities.

SharePoint-based platform, Mobile responsive web application, Automated workflow engines...
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Development of a Standardized Digital Asset Management Platform for Efficient Data Exchange

Telecommunications

Design and develop a web-based application that manages, standardizes, and distributes digital asset data from multiple producers to clients with diverse data requirements, ensuring ease of configuration and maintenance.

React for frontend development, Python for backend API development, RESTful API architecture...
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Development of an Automated Prepaid Mobile Service Platform with Seamless Number Portability

Telecommunications

Design and develop a comprehensive prepaid mobile platform integrating number portability, auto top-up, secure payment, and user-friendly mobile application interfaces. The system should support microservices architecture for scalability and resilience, with capabilities for real-time transaction processing and automated service management.

Python Django for backend development, AngularJS for frontend and mobile app interfaces, AWS cloud infrastructure for deployment and scalability...
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Development of a Secure Document Management and Cross-Selling Platform for Telecommunication Services

Telecommunications

Design and implement a comprehensive platform that manages customer documents, supports cross-selling initiatives, and integrates with external content systems, ensuring a user-friendly experience and reliable data handling.

Java with Spring Boot/WebFlux for backend microservices, JavaScript with React and Redux for frontend development, Containerization with Docker and orchestration with Kubernetes...
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Advanced AI-Powered Compliance Management Platform with Intelligent Copilot Integration

Telecommunications

The platform must organize compliance assets and documentation, automatically generate and manage compliance tasks, provide an AI-powered chatbot that interacts with platform entities, and facilitate document search and summarization. It should also support multi-standard compliance inquiries and integration with external task management systems.

Cloud-based deployment on platforms like Azure, Containerization using Docker, Application monitoring via Application Insights or equivalent...
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Comprehensive ERP Solution for Telecom Business Process Automation and Customer Portal Integration

Telecommunications

The system must provide modules for pricing management, quote and order generation, provisioning management, automated billing and invoicing, and customer support functionalities, all integrated within a unified platform.

ERP platform with modular capabilities, such as an open-source solution like Odoo., RESTful APIs for external integrations with vendor databases and billing systems., Database systems suited for local storage of external data, e.g., MySQL or PostgreSQL....
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