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Development of an Automated Prepaid Mobile Service Platform with Seamless Number Portability
  1. case
  2. Development of an Automated Prepaid Mobile Service Platform with Seamless Number Portability

Development of an Automated Prepaid Mobile Service Platform with Seamless Number Portability

ulam.io
Telecommunications
Financial services

Challenges Faced by Telecom Providers in Prepaid Service Management

The client experiences difficulty in automating number portability, top-up processes, and secure transactions, leading to increased operational costs, customer inconvenience, and limitations in scaling their prepaid mobile services efficiently. Current manual or semi-automated systems hinder rapid deployment of new features and reduce overall service reliability.

About the Client

A growing mobile virtual network operator seeking to enhance prepaid services through automation and improved customer experience.

Goals for Developing an Advanced Automated Prepaid Mobile Platform

  • Implement an automated system supporting reliable Mobile Number Portability to streamline number transfers from other operators
  • Create a microservices-based architecture to support seamless auto top-up functionalities ensuring uninterrupted service
  • Develop a secure transaction environment to facilitate automatic top-ups and protect customer data
  • Build an award-nominated mobile application to deliver superior user experience
  • Establish a scalable platform enabling log aggregation, continuous delivery, and efficient deployment cycles
  • Reduce manual processing and operational overhead, leading to faster onboarding of new subscribers and features

Core Functional Specifications for the Prepaid Mobile Platform

  • Reliable Mobile Number Portability Module to automate number transfers
  • Auto Top-up Microservice supporting continuous, uninterrupted service
  • Secure Transaction System for automatic and manual top-ups
  • Award-Worthy Mobile Application with high usability standards
  • Platform logging and log aggregation for performance monitoring
  • Deployment pipelines enabling continuous integration and delivery

Preferred Technologies and Architectural Approach

Python Django for backend development
AngularJS for frontend and mobile app interfaces
AWS cloud infrastructure for deployment and scalability
Docker and Convox for containerization and orchestration

External System Integrations Needed

  • Mobile network standards compliance modules
  • Payment gateway APIs for transaction processing
  • External number portability databases
  • Log aggregation and monitoring tools

Non-Functional Requirements and Performance Metrics

  • System scalability to support increasing subscriber base without performance degradation
  • High availability with 99.9% uptime
  • Robust security protocols to ensure transaction safety and data privacy
  • Fast response times for transaction and API processing, targeting sub-second latency
  • Extensive testing and quality assurance processes to ensure bug-free feature deployment

Expected Business Impact and Benefits of the New Platform

The development of the automated prepaid mobile service platform aims to significantly enhance customer convenience through seamless number portability and auto top-up features, reduce operational costs via automation, and accelerate deployment of new features. The project anticipates improved service reliability, increased subscriber satisfaction, and the ability to scale efficiently to meet market growth demands.

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