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Travel Industry Digital Transformation Platform
  1. case
  2. Travel Industry Digital Transformation Platform

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Travel Industry Digital Transformation Platform

elinext.com
Hospitality & leisure
eCommerce
Information technology

Current System Limitations

Legacy booking systems with poor user experience, lack of mobile optimization, and disconnected data ecosystems leading to operational inefficiencies and customer dissatisfaction.

About the Client

Digital-first travel services provider specializing in online booking systems and travel domain solutions

Strategic Goals

  • Modernize booking platform with responsive design
  • Implement real-time inventory synchronization
  • Enhance customer journey personalization

Core System Requirements

  • Real-time flight/hotel booking engine
  • Multi-device responsive interface
  • Centralized reservation management
  • Dynamic pricing algorithm
  • Customer preference tracking dashboard

Technology Stack

React
Node.js
AWS Cloud Services
GraphQL

System Integrations

  • Payment gateways (Stripe/PayPal)
  • Third-party travel APIs (Amadeus)
  • CRM system (Salesforce)

Operational Requirements

  • 99.9% system availability
  • Sub-200ms API response times
  • GDPR-compliant data handling
  • Horizontal scalability for peak loads

Business Value

Projected 40% reduction in booking abandonment rates, 25% increase in repeat customers, and 35% improvement in operational efficiency through automated inventory management.

More from this Company

Development of Integrated Travel Booking Platform
Digital Transformation Platform for Travel Industry
Modernization of Travel Booking Platform with Enhanced User Experience
Development of Integrated Service Management Platform for Multisector Client
Development of a Scalable Travel Booking Platform with Enhanced User Experience