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Development of Integrated Travel Booking Platform
  1. case
  2. Development of Integrated Travel Booking Platform

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Development of Integrated Travel Booking Platform

elinext.com
Hospitality & leisure
eCommerce
Information technology

Current System Limitations in Travel Booking

The existing travel booking system lacks real-time data integration, suffers from manual process inefficiencies, and provides a fragmented user experience across devices, leading to customer dissatisfaction and operational delays.

About the Client

A travel technology company providing booking solutions and travel management services.

Key Objectives for Travel Platform Modernization

  • Implement real-time availability and pricing updates
  • Create a unified cross-device booking experience
  • Automate backend processes to reduce manual intervention
  • Integrate third-party travel service APIs

Core Functionalities for Enhanced Booking System

  • User registration and profile management
  • Real-time flight/hotel availability search
  • Secure multi-currency payment gateway
  • Booking modification/cancellation interface
  • Mobile-responsive design

Technology Stack Requirements

React Native for mobile applications
Node.js backend with GraphQL API
MongoDB for real-time data storage
AWS cloud infrastructure

Third-Party System Integrations

  • Amadeus Travel API
  • Stripe Payment Gateway
  • Google Maps API
  • Salesforce CRM

Performance and Security Standards

  • 99.9% system availability SLA
  • PCI-DSS compliance for payments
  • Sub-200ms response time for search queries
  • Horizontal scalability for peak traffic

Expected Business Outcomes

Projected 30% increase in booking conversion rates, 40% reduction in operational costs through automation, and improved customer retention through consistent cross-channel experiences.

More from this Company

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Development of a Scalable Travel Booking Platform with Enhanced User Experience