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Development of a Scalable Travel Booking Platform with Enhanced User Experience

elinext.com

Hospitality & leisure

eCommerce

Information technology

Challenges in Current Travel Booking System

The existing platform suffers from outdated UI/UX design, inefficient booking workflows, and limited integration capabilities with third-party travel APIs, resulting in declining user conversion rates and operational inefficiencies.

About the Client

A travel services provider specializing in online booking solutions for global destinations

Key Project Goals

Create a modern, responsive booking interface with personalized travel recommendations
Implement real-time inventory synchronization with multiple travel service providers
Enhance platform scalability to handle peak traffic during holiday seasons

Core System Requirements

Dynamic flight/hotel/package search with filtering options
Multi-currency and multi-language support
Integrated payment gateway with fraud detection
User account management with booking history
API integration with major travel suppliers

Technology Stack Preferences

React.js

Node.js

MongoDB

AWS Cloud Services

Critical System Integrations

Amadeus Travel API
Stripe Payment Gateway
Google Maps API
Customer Relationship Management (CRM) system

Performance and Security Requirements

99.9% system availability with load balancing
PCI-DSS compliance for payment processing
Response time under 2 seconds for 95% of API calls
Automated scaling during traffic spikes

Expected Business Outcomes

Projected 40% increase in booking conversion rates through improved UX, 60% reduction in manual reconciliation tasks via automated API integrations, and ability to handle 10x traffic volume during peak periods compared to the legacy system.