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Travel Industry Digital Transformation Platform

elinext.com

Hospitality & leisure

Information technology

eCommerce

Challenges in Travel Industry Digital Transformation

Fragmented legacy systems, inefficient booking processes, poor mobile user experience, and lack of real-time data integration across travel service providers

About the Client

A travel services provider seeking digital transformation through integrated technology solutions

Key Objectives for Digital Transformation

Create unified booking platform with real-time inventory
Develop mobile-first user interface
Integrate third-party travel APIs
Implement analytics dashboard for business insights

Core System Functionalities

Multi-provider booking engine
Mobile-responsive interface
API integration layer
Real-time availability tracking
User account management system

Technology Stack Preferences

React.js

Node.js

AWS Cloud Services

GraphQL

Critical System Integrations

Payment gateways (Stripe/PayPal)
Hotel booking APIs
Flight data APIs
CRM system integration

Non-Functional Requirements

High-availability architecture (99.9% uptime)
GDPR-compliant data security
Scalable cloud infrastructure
Sub-2-second page load times

Expected Business Impact

Projected 40% reduction in booking processing time, 25% increase in mobile conversion rates, and 30% improvement in operational efficiency through automated system integration