Modernizing Higher Education Website with Drupal for Enhanced Content Management and User Experience

The institution's outdated content management system hindered efficient content updates, complicated navigation for diverse user groups, and increased reliance on technical resources for routine website changes, leading to slow content deployment and reduced user engagement.

A large higher education institution with diverse academic programs seeking to improve content management, website navigation, and user engagement.

• Transform content management processes to enable faster, code-free updates by editorial staff.
• Enhance website navigation to provide quick access to critical information such as admissions, academic programs, and campus life.
• Introduce functionalities to automatically display and update program deadlines and important dates, reducing manual administrative workload.
• Improve user engagement metrics, aiming for a significant increase in inquiry submissions, page views, and session duration.
• Establish a scalable, secure, and high-availability web platform capable of supporting high traffic and future growth.

• Migration to a modern CMS platform (e.g., Drupal) with latest version support.
• An easy-to-use WYSIWYG editor with drag-and-drop content creation capabilities.
• Role-based permissions and user management for content workflows.
• Implementation of an internal content categorization and filtering system based on audience segments.
• Integration of dynamic deadlines and event schedules with real-time updates via admin panel.
• Secondary header navigation with quick links for important pages.
• Multimedia support including images and videos.
• Content revision tracking and management logs.
• Automated backup and content migration processes to ensure data integrity.

• Third-party calendar or scheduling systems for dynamic deadlines.
• External analytics and user tracking tools for engagement measurement.
• Email and notification systems for applicant communication.
• Potential integration with existing intranet or staff directories for future phases.

• System uptime of 99.99% during migration and ongoing operations.
• Support for high-traffic events without degradation in performance.
• Data security protocols aligning with industry standards.
• Fast content update capability, reducing deployment time from hours to minutes.
• Scalable architecture to support future feature additions and increased user load.

The new platform is expected to enable the internal team to update website content up to 10 times faster, reduce reliance on technical developers, and automate critical information management. It aims to significantly increase user engagement, with potential improvements of over 235% in inquiry submissions, 87% in page views of key sections, and a 42% increase in average session duration. Additionally, the scalable architecture will ensure the site remains robust during high-traffic periods and accommodates future growth initiatives.