The client experiences fragmented web presence with over 70 microsites, inconsistent branding, outdated design, and limited integration with key systems such as membership management and eCommerce platforms. These issues hinder user experience, reduce engagement, and impede efficient content and resource delivery.
A large, well-established professional educational association seeking to enhance its digital presence, streamline member engagement, and improve resource accessibility across multiple platforms.
The implementation of the comprehensive digital ecosystem is expected to significantly enhance user engagement, with anticipated increases in page views per session, session duration, and new user acquisition. The project aims to improve brand consistency, streamline content management, and facilitate faster, more efficient transactions. Based on comparable projects, expected outcomes include a 26% increase in page views per session, a 21% rise in session duration, and an 8% reduction in bounce rate. Additionally, expanding the digital presence is projected to foster greater member engagement, with a 7% increase in total users, a 15% growth in new users, and a 33% increase in session numbers, ultimately strengthening the association's reach and influence.