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Modernizing Government Agency Website for Enhanced Usability, Security, and Public Outreach
  1. case
  2. Modernizing Government Agency Website for Enhanced Usability, Security, and Public Outreach

Modernizing Government Agency Website for Enhanced Usability, Security, and Public Outreach

orases.com
Government
Non-profit
Media

Addressing Outdated Infrastructure and Limited Engagement in a Government Website

The agency’s existing website is built on a proprietary Content Management System, making updates cumbersome and time-consuming. The site suffers from slow performance, security vulnerabilities, and inadequate content management, which hampers effective communication with the public and stakeholders. It fails to showcase the agency’s initiatives and does not support dynamic content delivery or user engagement features.

About the Client

A mid-sized government agency aiming to improve public engagement, provide timely information, and ensure data security through a modernized digital platform.

Goals for Enhancing Government Website Performance and Public Interaction

  • Develop a secure, scalable, and maintainable website platform that allows the agency to easily update and manage content.
  • Implement a user-friendly content management system to streamline updates and improve site agility.
  • Enhance site security to prevent vulnerabilities and protect user data.
  • Increase website traffic and stakeholder engagement by improving content relevance and discoverability.
  • Achieve a measurable increase in search engine ranking, targeting first-page results for relevant keywords.
  • Introduce new features such as events and blogs to facilitate information dissemination and community engagement.

Core Functional Specifications for a Modernized Government Website

  • A custom internal content management system that enables non-technical staff to update site content efficiently.
  • Modules for managing events, news, and blog content to communicate timely information.
  • Content auditing capabilities for ensuring accuracy and relevance of all site material.
  • Search Engine Optimization (SEO) tools, including keyword management and performance analytics.
  • Responsive design to support access across desktops, tablets, and smartphones.
  • Security enhancements to protect against cyber threats and vulnerabilities.

Preferred Technologies and Architectural Approach for Website Modernization

Custom CMS platform with flexible backend modules
Responsive web design techniques
SEO best practices implemented through dedicated tools

External Systems and Data Integrations Needed

  • Search engine optimization and analytics tools for performance tracking
  • Content auditing and management systems
  • Security protocols and firewalls

Non-Functional Requirements for Performance, Security, and Scalability

  • High security standards with protection against common web vulnerabilities
  • Fast load times and optimal performance under high traffic conditions
  • Scalable infrastructure to accommodate future content and traffic growth
  • Regular maintenance and update capabilities for non-technical staff

Business Benefits of a Modernized Government Digital Platform

The revamped website aims to significantly increase public engagement, with a target for a 75% rise in site traffic and a 23% increase in stakeholder leads. Improved SEO will achieve first-page search ranking, elevating the agency’s visibility and influence. Overall, the project is expected to enhance trust, transparency, and communication effectiveness, leading to a more informed and engaged community.

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