The organization currently operates a static, outdated website that is not mobile-friendly or optimized for search engines. This results in difficulty for users, many of whom are in crisis, to quickly find vital support information. The disorganized site layout hampers navigation and delays assistance, risking lives and reducing engagement. Additionally, the organization lacks an easy-to-update content management system, hindering timely content updates and increasing operational costs.
A community-focused non-profit organization that provides mental health education, advocacy, and crisis support across a broad geographic area.
The new website is expected to significantly improve user experience and accessibility, leading to a traffic increase of approximately 27%. Enhanced site speed will decrease bounce rates and increase engagement. Optimized donation pathways aim to grow online contributions by at least 30%. Additionally, empowering staff with an easy-to-use CMS will reduce operational costs by thousands of dollars annually, facilitating ongoing content updates and outreach efforts, ultimately supporting the organization’s mission to save lives and strengthen the community.