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Development of a Dynamic Destination Marketing Website with Business Data Integration
  1. case
  2. Development of a Dynamic Destination Marketing Website with Business Data Integration

Development of a Dynamic Destination Marketing Website with Business Data Integration

orases.com
Tourism and Hospitality
Travel & Tourism
Member-Based Organizations

Identified Challenges in Tourism Organization's Online Engagement and Security

The organization’s current website is outdated, difficult to update, slow in performance, and poses security vulnerabilities. It lacks the capacity to effectively showcase local businesses and tourism resources, limiting its relevance and engagement with visitors and members. Additionally, the organization needs a scalable solution that allows for dynamic content management, enhanced search engine visibility, and better data insights to inform marketing strategies.

About the Client

A regional tourism authority or chamber of commerce seeking to enhance its online presence, showcase local businesses, and improve visitor engagement through an updated, secure, and data-driven website platform.

Goals for Modernizing and Optimizing the Tourism Website

  • Transition the organization into a more relevant destination marketing entity by improving online visibility and resource showcasing.
  • Implement a secure, easily updatable web platform that reduces content management overhead.
  • Increase website traffic and search engine rankings, targeting specific tourism keywords.
  • Enhance member engagement and retention metrics, aiming for at least a 4% increase in membership.
  • Achieve a 23% increase in site traffic through improved content and searchability.
  • Enable detailed tracking of business listings' impressions, clicks, and conversions to inform marketing efforts.

Core Functional Features for the New Tourism Website

  • A customizable CMS platform that allows for easy updates to business listings, events, and resource information.
  • Destination listing pages with categorization for businesses, leisure recreation, meetings, and partner resources.
  • Analytics dashboard to track impressions, clicks, and conversions for listings and content engagement.
  • Search engine optimized architecture to improve organic search ranking and visibility.
  • Security measures to protect site data and user information, ensuring compliance with relevant standards.
  • User-friendly interface for both administrators and site visitors, supporting community building and governance.

Technology Preferences for a Secure and Scalable Website

Modern CMS platforms with flexible customization capabilities
Responsive web design frameworks
Analytics and tracking tools integrated into the CMS
Industry-standard security protocols for data protection

Essential External System Integrations

  • Business data import/export systems for managing listings
  • Analytics platforms for tracking user engagement
  • Search engine optimization tools

Key Non-Functional System Requirements

  • High performance with page load times optimized for speed
  • Scalable architecture supporting future growth in content and traffic
  • Robust security features to prevent vulnerabilities
  • Availability and uptime targets exceeding 99.9%

Anticipated Business Benefits of the Enhanced Website

The new platform is expected to significantly increase online visibility, with a target of at least a 23% rise in site traffic and top 3 search ranking for relevant tourism keywords. Membership retention and engagement should improve, evidenced by an estimated 4% increase in member numbers. Additionally, enhanced data tracking will enable more targeted marketing initiatives and better resource allocation, positioning the organization as a leading authority in the destination's tourism industry.

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