Modernized Cloud-Based Grant Management System for Non-Profit Healthcare Organization

The organization currently relies on an outdated, unreliable, and slow internal grant management system, which hampers daily operations. They seek to leverage cloud technology by migrating their systems offsite to enhance compliance, security, and performance, and to develop a modular system architecture that integrates seamlessly with existing core business processes, enabling faster processing of grant requests and improved data reliability.

A mid-sized non-profit healthcare organization providing financial assistance and support programs to patients with chronic illnesses, aiming to improve operational efficiency and expand their impact.

• Automate and streamline the entire grant application and approval lifecycle to increase processing efficiency.
• Reduce manual errors by enabling reuse of applicant information across submissions.
• Enhance reporting capabilities with customizable, accurate, and real-time data analysis tools.
• Improve user experience for support staff and applicants through a secure, intuitive portal.
• Achieve measurable efficiency improvements upwards of 125%, supporting an increase in annual grant requests to over 94,000 and total grant processing volume of approximately $350 million.

• Secure applicant portal for submission and document upload, supporting reuse of common information across multiple applications.
• Automated workflow to process and batch grant requests, including integration with third-party payment systems for checks, debit, and ACH transfers.
• Real-time tracking and status updates accessible to applicants and staff.
• Configurable reporting dashboard enabling creation of custom reports by cross-referencing system data fields, with embedded calculations for analytical insights.
• Scalable architecture supporting seamless integration with other core business systems and third-party services.

• Third-party payment processing services (check, debit, ACH)
• Existing core business systems for data synchronization
• Reporting and data analysis tools for customizable dashboard creation

• System scalability to support over 94,000 grant requests annually
• High performance with faster processing times compared to legacy systems
• Data security and privacy compliance standards (e.g., HIPAA, GDPR as applicable)
• Reliability with minimal downtime to support continuous operations

The new cloud-based grant management platform is expected to increase operational efficiency by approximately 125%, handling over 94,000 grant requests yearly and managing grant disbursements totaling around $350 million. It will enable faster processing, improved data accuracy, and enhanced reporting capabilities, ultimately supporting the organization’s mission to expand aid delivery and improve service quality to patients in need.