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Modernization of Travel Industry Digital Platform
  1. case
  2. Modernization of Travel Industry Digital Platform

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Modernization of Travel Industry Digital Platform

elinext.com
Hospitality & leisure
eCommerce

Current Platform Limitations

Outdated website infrastructure leading to poor user experience, low conversion rates, and limited integration with modern booking systems and payment gateways.

About the Client

A travel services provider seeking to enhance digital customer engagement and booking efficiency

Key Project Goals

  • Develop a responsive, user-friendly travel booking platform
  • Implement real-time inventory and pricing synchronization
  • Integrate secure payment processing and multi-currency support
  • Enhance customer journey tracking and analytics

Core System Requirements

  • Dynamic flight/hotel/package search interface
  • Real-time availability calendar
  • Multi-step booking wizard with saved cart functionality
  • Customer account management with booking history
  • Admin dashboard for inventory control

Technology Stack

React.js for frontend
Node.js with Express for backend
MongoDB for database
AWS cloud hosting

Third-Party Integrations

  • Payment gateways (Stripe/PayPal)
  • Global distribution systems (GDS)
  • Google Analytics 4
  • SMS notification service

System Requirements

  • 99.9% uptime SLA
  • PCI-DSS compliance
  • Load capacity for 10,000 concurrent users
  • Page load time under 2 seconds

Expected Business Outcomes

Projected 40% increase in online bookings, 60% reduction in cart abandonment, and 25% improvement in customer satisfaction scores through enhanced user experience and operational efficiency.

More from this Company

Development of Integrated Travel Booking Platform
Digital Transformation Platform for Travel Industry
Modernization of Travel Booking Platform with Enhanced User Experience
Development of Integrated Service Management Platform for Multisector Client
Travel Industry Digital Transformation Platform