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Modernization of Travel Booking Platform with Integrated Ecosystem

elinext.com

Hospitality & leisure

eCommerce

Information technology

Challenges in Travel Booking Experience

Legacy system limitations causing poor user experience, fragmented third-party integrations, and scalability issues during peak travel seasons. Inefficient booking workflows leading to cart abandonment and customer dissatisfaction.

About the Client

Digital travel platform provider offering booking solutions for accommodations, transportation, and experiential tourism services

Platform Modernization Goals

Implement responsive UI/UX for seamless cross-device booking
Integrate real-time inventory management with global travel APIs
Enhance system scalability to handle 10x peak traffic volumes
Reduce booking completion time by 60%

Core System Capabilities

Dynamic pricing engine with real-time updates
Multi-criteria search and filtering interface
Integrated payment gateway with fraud detection
Automated reservation management dashboard
Personalized recommendation engine

Technology Stack Requirements

React.js for front-end development

Node.js with microservices architecture

AWS cloud infrastructure

GraphQL API layer

MongoDB for flexible data modeling

Third-Party System Integrations

Amadeus Travel API
Stripe Payment Processing
Google Maps Platform
Twilio SMS notifications
Salesforce CRM

Operational Requirements

99.99% system availability SLA
Sub-200ms API response times
PCI-DSS compliance
Auto-scaling Kubernetes clusters
Real-time monitoring dashboard

Business Value Projections

Anticipated 40% increase in conversion rates through optimized UX, 70% reduction in infrastructure costs via cloud optimization, and 25% growth in annual bookings through enhanced partner integrations. Improved operational efficiency with 50% faster onboarding of new travel suppliers.