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Modernization of Travel Booking Platform with Enhanced User Experience

elinext.com

Travel

Hospitality & Leisure

eCommerce

Information technology

Current Platform Limitations

Fragmented user experience across devices, outdated booking system leading to cart abandonment, and lack of integrated marketing tools to track campaign effectiveness

About the Client

A travel services provider offering online booking solutions and curated travel packages

Key Project Goals

Create responsive cross-platform user interface
Implement real-time booking engine with multiple payment options
Integrate analytics for marketing campaign tracking

Core System Requirements

Multi-device responsive design
Real-time inventory synchronization
Integrated payment gateway with fraud detection
Personalized recommendation engine
Blog content management system

Technology Stack

React.js

Node.js

MongoDB

AWS CloudFront

Third-party Integrations

Stripe Payment Gateway
Google Analytics 4
Twilio SMS API
Amex Travel API

System Requirements

99.9% uptime SLA
Sub-200ms page load times
PCI-DSS compliance
Horizontal scalability for peak traffic

Expected Business Outcomes

Projected 40% increase in online bookings, 25% reduction in customer acquisition costs through improved analytics, and enhanced customer retention through personalized experiences