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Existing member portals suffer from fragmented technology stacks, poor scalability, slow performance (above 500ms load times), and complex integration challenges with internal systems, SSO providers, and regulatory documentation requirements. The legacy infrastructure cannot support modern user experience expectations or business growth demands.
National health finance company providing health savings accounts and related financial products through digital member portals
Implementation will enable 2x faster feature deployment cycles, reduce infrastructure costs by 40% through cloud optimization, support 500% growth in user base without performance degradation, and create a foundation for introducing AI-driven member services within 18 months.