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Rapid Development of LGBTQ+ Family Support Resource Tool with Branding and Scalable Infrastructure

clockwork.com

Non-profit

Urgent Need for Support Amid Legislative Challenges

LGBTQ+ families face heightened risks due to increasing anti-LGBTQ+ legislation, requiring immediate access to verified legal resources, healthcare information, and secure community support networks to navigate crises safely.

About the Client

Advocacy organization supporting LGBTQ+ families through resources, legal guidance, and community building

Strategic Development and Deployment Goals

Deliver a functional support tool within 8 weeks to address urgent community needs
Create a secure, privacy-focused platform for resource access and information sharing
Establish clear brand identity and trust-building elements for user adoption
Implement scalable infrastructure to accommodate future feature expansion
Ensure compliance with legal and accessibility standards for vulnerable users

Core Platform Capabilities

Secure resource library with legal/healthcare guidance
Interactive crisis navigation tools
Anonymous community support forums
Mobile-optimized content delivery
Dynamic content update capabilities
Multilingual accessibility features

Technology Stack Requirements

WordPress CMS with custom theme development

Pantheon hosting platform

PHP/MySQL backend architecture

Responsive design framework

Privacy-first JavaScript implementation

Third-Party System Integrations

Google Analytics 4 (privacy-compliant configuration)
HubSpot CRM integration
Hotjar user behavior analytics
Facebook Pixel (with consent management)

Operational and Security Requirements

HIPAA-compliant data handling protocols
WCAG 2.1 accessibility compliance
99.9% uptime SLA during crisis periods
Sub-2s page load performance targets
GDPR-compliant cookie management system

Immediate Support and Long-term Community Empowerment

Enables rapid crisis response for 100,000+ LGBTQ+ families annually, reduces legal/healthcare access barriers by 60%, and establishes foundation for expanding support services while maintaining strict privacy protections in politically sensitive environments.