The client’s existing trading platform is obsolete, characterized by complex and non-intuitive user interfaces, frequent performance instability, and limited capability to handle high-volume transactions. Their current backend system, managed by external providers, lacks flexibility, leading to errors, trading disruptions, and an inability to efficiently integrate essential third-party services. This hampers client satisfaction, limits growth, and impairs operational efficiency.
A mid-sized financial firm specializing in online trading, asset management, and corporate finance, seeking to upgrade its outdated trading platform to enhance user experience, stability, and scalability.
The modernization project aims to deliver a highly stable and scalable trading platform, resulting in fully resolved user interface and performance issues. This should lead to zero support requests post-launch, an increase of over 1,260 new users attracted by an improved experience, and faster business processes across departments. Ultimately, the new system will enable the client to differentiate competitively in the market, improve client satisfaction, and support future growth and feature expansion.