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Development of a Comprehensive Property Transaction Management Platform for Real Estate Professionals
  1. case
  2. Development of a Comprehensive Property Transaction Management Platform for Real Estate Professionals

Development of a Comprehensive Property Transaction Management Platform for Real Estate Professionals

tallium.com
Real estate

Identified Challenges in Managing Property Transactions and Client Engagement

The client currently faces a lack of integrated tools to manage property purchase and sale transactions efficiently from initial request to completion. They need to provide clients with detailed transaction status updates and maintain ongoing communication post-transaction. The need to develop a custom software solution from scratch and subsequently support it with internal development teams highlights operational inefficiencies and client engagement gaps.

About the Client

A mid-sized real estate agency seeking to streamline property purchase and sale transactions, improve client communication, and enhance operational efficiency through digital solutions.

Goals and Expected Outcomes for the New Transaction Management System

  • Implement a unified platform to manage property purchase and sale transactions aligned with client preferences.
  • Enable creation of customizable to-do lists for smooth interactions with listings and clients.
  • Facilitate scheduling of property viewings, client meetings, and other appointments via an integrated calendar feature.
  • Centralize document management by uploading and accessing all related files within the platform.
  • Provide secure and personalized account management for real estate agents and clients.
  • Achieve increased operational efficiency, improved client communication, and reduced transaction processing time.

Core Functional Features and Capabilities for the Platform

  • Transaction Management: Track and manage property transactions based on detailed client preferences throughout the entire process.
  • ToDo Lists: Create and manage customizable task lists to facilitate smooth interactions with specific listings and clients.
  • Appointments: Schedule property viewings, meetings, and follow-ups with clients through integrated calendar features.
  • Documents Management: Upload, store, and access transaction-related documents centrally within the platform.
  • Personal Accounts: Manage user profiles with secure login, data integration, and personalized settings.
  • Integration Support: Incorporate third-party tools and APIs to enhance functionality such as client communication and security.

Recommended Technologies and Architectural Approaches

React Native for cross-platform mobile development
A PHP-based framework (e.g., Laravel) for backend services
Digital Ocean and Firebase for hosting, database management, and real-time synchronization
Integration with third-party client communication tools

External Systems and API Integrations Needed

  • Third-party scheduling and calendar APIs for appointment management
  • Document storage and access services
  • Communication tools for client updates and notifications
  • Security and authentication services for user management

Critical Non-Functional System Requirements

  • Scalability to support increasing transaction volumes and user base
  • High performance with fast load times and responsiveness
  • Robust security measures to protect sensitive transaction data
  • Availability and reliability to ensure platform uptime of 99.9%

Projected Business Benefits and Improvements from the New Platform

The implementation of this transaction management platform is expected to significantly enhance operational efficiency, improve client engagement and satisfaction, and enable real-time transaction tracking. It aims to reduce transaction processing time by streamlining workflows, leading to an estimated increase in deal closure rates, enhanced client retention, and a competitive advantage in the real estate market.

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