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Modernization and Cloud Migration of Public Healthcare Case Management Portal
  1. case
  2. Modernization and Cloud Migration of Public Healthcare Case Management Portal

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Modernization and Cloud Migration of Public Healthcare Case Management Portal

reenbit
Government
Health & Fitness
Business services

Outdated Technology and Infrastructure Challenges

RCMS's core case management system, used by public healthcare providers, relies on somewhat outdated technologies and an on-premise infrastructure. This results in high maintenance costs, limited scalability, and challenges in meeting modern requirements for high-load capacity, mobile accessibility, and data analysis capabilities. The system requires modernization to adapt to evolving market demands and leverage new technologies for improved efficiency and cost-effectiveness.

About the Client

RCMS is a US-based software development company specializing in building robust, user-friendly data management solutions for government and healthcare organizations since 1994. Their core competency lies in providing simple, internet-based solutions with a strong SQL backend.

Project Goals

  • Modernize the existing case management system to improve performance and scalability.
  • Migrate the application and data to a cloud-based infrastructure (Azure).
  • Enhance the user interface (UI) and user experience (UX) for both web and mobile access.
  • Improve data analysis capabilities to facilitate trend detection and quality control.
  • Reduce infrastructure costs and operational overhead.

System Functionality

  • Individual citizen plan tracking and success measurement
  • Comprehensive user data collection and management
  • Data assembly and analysis tools
  • Trend and anomaly detection
  • Service quality control mechanisms
  • Fiscal detail measurement and reporting

Technology Stack

ASP .NET Core
Angular
Azure DevOps
MS SQL Server
SignalR
Azure Cognitive Services
AD and AAD
DevExpress

External System Integrations

  • Potentially integration with existing government databases or external data sources (To be determined during detailed requirements gathering)

Non-Functional Requirements

  • High scalability to handle increasing data volumes and user loads.
  • Robust security to protect sensitive user data.
  • Excellent performance and responsiveness.
  • Mobile-friendly design and accessibility.
  • Reduced infrastructure costs compared to the current on-premise setup.

Expected Business Impact

This project is expected to significantly reduce RCMS's infrastructure costs (up to 12x reduction), improve system performance and scalability, enhance user satisfaction, and provide RCMS with a competitive advantage in the market. The modernized platform will enable RCMS to focus on innovation and business growth by freeing up resources previously allocated to infrastructure maintenance and management. It will also empower public healthcare providers with more effective tools for managing and delivering services.

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