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Global E-Commerce Platform Modernization Using SAP Commerce Cloud Hub-and-Spoke Architecture

e-point.com

Manufacturing

eCommerce

Challenges in Global E-Commerce Expansion

The client faced difficulties scaling their e-commerce operations across international markets due to organizational complexity, fragmented system integration, country-specific regulatory requirements, and the need for continuous platform innovation to maintain competitive advantage.

About the Client

A multinational electronics manufacturer seeking to expand its global e-commerce presence through scalable digital transformation

Strategic Project Goals

Implement a scalable hub-and-spoke e-commerce architecture
Enable multi-market expansion with localized compliance
Enhance customer experience through UI/UX improvements
Integrate payment and ERP systems across regions
Establish agile development teams for continuous innovation

Core System Requirements

Hub-and-spoke architecture with central data management
Multi-currency and multi-language support
Localized regulatory compliance framework
Device trade-in program integration
Responsive UI/UX with enhanced navigation
ERP and payment gateway integrations

Technology Stack

SAP Commerce Cloud

Agile/Scrum methodology

Microservices architecture

Cloud-native development

System Integration Needs

National/international payment providers
ERP systems (SAP and legacy)
Regional logistics platforms
Customer identity and access management

Operational Requirements

High availability (99.9% uptime)
Horizontal scalability for seasonal traffic
GDPR and local data protection compliance
Cross-browser/device compatibility
Disaster recovery capabilities

Expected Business Outcomes

The modernized e-commerce platform will enable 30+ market expansions with localized experiences, reduce time-to-market for new features by 40%, improve customer retention through personalized interfaces, and streamline operations via automated system integrations, positioning the client as a global e-commerce leader.