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Digital Transformation Platform for Travel Industry
  1. case
  2. Digital Transformation Platform for Travel Industry

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Digital Transformation Platform for Travel Industry

elinext.com
Hospitality & leisure
eCommerce
Information technology

Current Challenges in Digital Service Delivery

Inefficient online booking systems, fragmented customer data management, and lack of real-time inventory synchronization across travel service providers

About the Client

Travel technology company specializing in digital solutions for hospitality and travel services

Strategic Development Goals

  • Create unified digital booking platform
  • Implement real-time inventory management
  • Enhance customer experience with personalized recommendations
  • Integrate multi-channel payment processing

Core System Functionalities

  • Dynamic package builder
  • Real-time availability checker
  • Multi-currency payment gateway
  • Customer preference tracking engine

Technology Stack Requirements

React.js for frontend
Node.js with Express
MongoDB database
AWS cloud infrastructure

Third-party System Integrations

  • Global Distribution Systems (GDS)
  • Payment processors (Stripe/PayPal)
  • CRM platform (Salesforce)
  • Analytics tools (Google Analytics)

System Performance Criteria

  • 99.9% uptime SLA
  • Sub-200ms response time for critical APIs
  • PCI-DSS compliance
  • Horizontal scalability for peak loads

Business Value Projections

Anticipated 40% reduction in booking processing time, 25% increase in conversion rates through personalized offerings, and 50% improvement in operational efficiency via automated inventory management

More from this Company

Development of Integrated Travel Booking Platform
Digital Transformation Platform for Travel Industry
Modernization of Travel Booking Platform with Enhanced User Experience
Development of Integrated Service Management Platform for Multisector Client
Travel Industry Digital Transformation Platform