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Digital Transformation Platform for Travel Industry
  1. case
  2. Digital Transformation Platform for Travel Industry

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Digital Transformation Platform for Travel Industry

elinext.com
Hospitality & leisure
eCommerce
Information technology

Current System Limitations

Fragmented digital ecosystem leading to inconsistent user experiences, inefficient booking processes, and limited cross-platform integration capabilities

About the Client

Online travel service provider offering booking solutions and destination management

Strategic Goals

  • Create unified digital platform for travel services
  • Enhance customer journey through personalized experiences
  • Streamline booking and payment workflows

Core System Requirements

  • Multi-provider booking engine
  • Dynamic pricing calculator
  • User preference tracking system
  • Mobile-responsive interface

Technology Stack

Node.js
React
AWS Cloud
GraphQL

System Integrations

  • Payment gateways (Stripe/PayPal)
  • Third-party API aggregators
  • CRM system integration

Performance Criteria

  • 99.9% system availability
  • Sub-200ms API response times
  • PCI-DSS compliance

Business Value

Projected 40% reduction in booking abandonment rates, 25% increase in repeat customers, and 30% operational cost savings through automated processes

More from this Company

Development of Integrated Travel Booking Platform
Digital Transformation Platform for Travel Industry
Modernization of Travel Booking Platform with Enhanced User Experience
Development of Integrated Service Management Platform for Multisector Client
Travel Industry Digital Transformation Platform