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Digital Transformation of Travel Booking Platform

elinext.com

Hospitality & leisure

eCommerce

Challenges in Modernizing Travel Services

Outdated booking systems causing operational inefficiencies, fragmented user experiences across platforms, lack of real-time inventory synchronization, and insufficient integration with third-party travel APIs.

About the Client

A travel services provider seeking to modernize online booking systems and enhance customer experience.

Digital Transformation Goals

Develop a scalable online booking platform with real-time availability
Enhance user experience through intuitive interface design
Integrate secure payment gateways and third-party travel APIs
Improve operational efficiency through automated workflows

Core Platform Requirements

Real-time flight/hotel booking engine
Multi-currency payment processing
User account management with booking history
API integration for travel data and availability

Technology Stack Preferences

React.js

Node.js

MongoDB

AWS Cloud Services

Third-Party Integration Needs

Amadeus API
Google Maps API
Stripe Payment Gateway

System Performance Criteria

99.9% uptime SLA
PCI-DSS compliance
Load balancing for peak traffic

Expected Business Impact

Projected 40% reduction in booking processing time, 25% increase in online conversion rates, and 35% lower operational costs through automated inventory management.