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Digital Signage Solution for Enhanced Visitor Experience in YMCA Facilities
  1. case
  2. Digital Signage Solution for Enhanced Visitor Experience in YMCA Facilities

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Digital Signage Solution for Enhanced Visitor Experience in YMCA Facilities

fivejars.com
Non-profit
Education
Health & Fitness

Challenges in Visitor Navigation and Information Delivery

YMCA facilities face significant challenges in guiding visitors through large, complex buildings with simultaneous events. Manual information dissemination creates staff overhead, inconsistent visitor experiences, and difficulty maintaining up-to-date event information across physical signage.

About the Client

Community-focused non-profit organization operating multi-purpose facilities with diverse events and visitor needs

Key Project Goals

  • Create dynamic digital signage for real-time event information
  • Implement indoor navigation system for visitor guidance
  • Integrate with existing Open Y infrastructure
  • Develop scalable solution for nationwide YMCA adoption
  • Enhance brand consistency through corporate design implementation

Core System Requirements

  • Third-party API integrations for event management systems
  • Dynamic content display with portrait/landscape mode adaptability
  • Centralized content management system (CMS) for multiple displays
  • Open Y ecosystem compatibility
  • Responsive design templates matching YMCA branding

Technology Stack Preferences

Open Y platform integration
Cloud-based content delivery network
API-first architecture
Cross-platform display compatibility

Critical System Integrations

  • Open Y event calendar
  • Google Calendar API
  • Third-party event registration systems
  • Building navigation APIs

Operational Requirements

  • Scalable to 1000+ simultaneous displays
  • 99.9% system uptime SLA
  • Role-based access control for content management
  • Cross-browser/cross-device compatibility
  • Low-bandwidth content delivery optimization

Expected Business Impact

Implementation of this digital signage solution will reduce staff navigation assistance requirements by 70%, improve visitor satisfaction through real-time information access, and create standardized wayfinding across YMCA locations. The open-source approach will reduce digital signage costs for smaller YMCAs by 60% while maintaining brand consistency and operational efficiency.

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