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Automated Video Content Management and Portal Modernization for Cultural Institution
  1. case
  2. Automated Video Content Management and Portal Modernization for Cultural Institution

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Automated Video Content Management and Portal Modernization for Cultural Institution

fivejars.com
Non-profit
Tourism
Education
Cultural Heritage

Legacy System Limitations and Manual Workflows

Existing video content management system lacked support for live events, required manual multi-step publishing processes, caused frequent data entry errors, and failed to integrate with modern video platforms. The transition from Vimeo to YouTube created workflow inefficiencies, while member-only content management and TNEW integration capabilities remained underutilized.

About the Client

Historic site and cultural institution offering visitor experiences, educational programs, and membership services through digital and physical channels

Digital Experience Modernization Goals

  • Automate video content synchronization from YouTube to website
  • Implement member-only content access controls with seamless authentication
  • Modernize UI/UX design for video discovery and consumption
  • Eliminate manual data entry processes
  • Enable live event integration and management

Core System Capabilities

  • YouTube Data API integration for automatic content ingestion
  • Dynamic playlist management with customizable sorting
  • Member authentication gateway for restricted content
  • Timestamp-specific URL generation for marketing
  • Live event scheduling and presentation interface

Technology Stack Requirements

Symfony 5
BigTree CMS
YouTube Data API
TNEW integration framework

System Interoperability Needs

  • YouTube video database
  • TNEW membership system
  • CMS content delivery network

Operational Constraints

  • 99.9% system uptime SLA
  • Support for 10,000+ concurrent users
  • GDPR-compliant data handling
  • Automated error recovery mechanisms

Expected Operational and Engagement Improvements

Projected annual savings of 200+ staff hours through automation, 90% reduction in content management errors, and 20% increase in digital engagement metrics. The solution will support scalable growth in video content volume while maintaining compliance with membership access controls and providing analytics-driven optimization opportunities.

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