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Development of Unified Travel Services Platform

elinext.com

Hospitality & leisure

eCommerce

Information technology

Challenges in Fragmented Travel Ecosystem

Travel industry stakeholders face inefficiencies from disconnected booking systems, lack of personalized traveler experiences, and operational silos across hospitality, transportation, and activity providers.

About the Client

A travel services provider offering innovative digital solutions for global travel and hospitality industries

Platform Development Goals

Create a unified digital platform integrating travel services
Implement AI-driven personalization for traveler recommendations
Enable real-time inventory management across vendors
Streamline multi-channel booking processes

Core System Capabilities

Multi-vendor API integration dashboard
AI-powered travel preference engine
Real-time availability calendar
Cross-platform booking engine
Traveler analytics dashboard

Technology Stack Requirements

React.js

Node.js

GraphQL

AWS Lambda

MongoDB

System Integration Needs

Global distribution systems (GDS)
Payment gateways (Stripe/Adyen)
Third-party travel APIs (Amadeus/Sabre)
CRM platforms (Salesforce)
Real-time translation services

Operational Requirements

99.99% system availability SLA
Support for 10,000+ concurrent users
GDPR-compliant data handling
Multi-language/currency support
Automated scaling architecture

Expected Business Transformation

Projected 40% reduction in booking processing time, 25% increase in customer retention through personalized offerings, and 35% operational cost savings from system integration.