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Development of Travel Industry Digital Platform

elinext.com

Hospitality & leisure

Information technology

eCommerce

Current Operational Challenges

Inefficient booking systems, fragmented customer data management, and lack of real-time inventory synchronization across travel service providers

About the Client

Digital transformation partner specializing in travel technology solutions

Strategic Goals

Implement unified booking platform with real-time availability
Create centralized customer relationship management system
Integrate multi-channel distribution network for travel services

Core System Requirements

Multi-provider inventory synchronization
AI-powered recommendation engine
Omni-channel booking interface
Dynamic pricing engine
Customer loyalty program module

Technology Stack

React.js

Node.js

AWS Cloud

GraphQL

MongoDB

System Integrations

Global Distribution Systems (GDS)
Payment gateways (Stripe/Adyen)
Third-party API marketplaces
Customer data platforms

Performance Criteria

99.99% system availability SLA
Sub-200ms API response times
GDPR-compliant data handling
Horizontal scalability for peak loads

Business Value Projections

Anticipated 40% reduction in booking processing time, 25% increase in conversion rates through personalized recommendations, and 60% improvement in cross-channel inventory management efficiency