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Development of Travel Industry Digital Platform
  1. case
  2. Development of Travel Industry Digital Platform

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Development of Travel Industry Digital Platform

elinext.com
Travel
eCommerce
Information technology

Current System Limitations

Fragmented booking systems, inconsistent user experiences across platforms, and lack of real-time inventory integration leading to customer dissatisfaction and operational inefficiencies

About the Client

Digital solutions provider for travel services with a focus on integrated booking systems

Strategic Goals

  • Create unified booking platform with real-time availability
  • Enhance user experience across web and mobile interfaces
  • Integrate third-party travel service APIs
  • Implement dynamic pricing and recommendation engine

Core System Capabilities

  • Multi-source inventory aggregation
  • Personalized travel recommendations
  • Mobile-responsive booking interface
  • Real-time payment processing
  • Customer support chatbot integration

Technology Stack

React.js for frontend
Node.js with Express
MongoDB database
AWS cloud infrastructure
GraphQL API layer

External System Connections

  • Global Distribution Systems (GDS)
  • Payment gateways (Stripe/PayPal)
  • Third-party hotel/flight APIs
  • Customer Relationship Management (CRM) system

System Quality Attributes

  • 99.9% uptime SLA
  • Sub-2-second page load times
  • PCI-DSS compliance
  • Horizontal scalability for peak traffic

Business Value Projections

Anticipated 40% reduction in booking abandonment rates, 25% increase in cross-sell revenue through personalized recommendations, and 30% operational cost savings through automated inventory management

More from this Company

Development of Integrated Travel Booking Platform
Digital Transformation Platform for Travel Industry
Modernization of Travel Booking Platform with Enhanced User Experience
Development of Integrated Service Management Platform for Multisector Client
Travel Industry Digital Transformation Platform